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247 results found

  1. please check the references format see this example fail: https://docs.google.com/document/d/1wmVopTmwMl1NQ1ktMbpPYgrb__9eTxSA3LPSNc8wNO8/ed

    include a support chat

    4 votes
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    0 comments  ·  Other  ·  Admin →

  2. Save to Refworks

    Can't drag save to refworks to the favorites bar on microsoft edge and can't down load refworks to word anymore

    4 votes
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  3. Capitalise titles when importing them

    When using the (very very helpful) import citation from either google scholar or the journal page or wherever, is it possible to have the title capitalised? It might not be your doing it might be the originator. I have had to go through all the imported titles and capitalise them to comply with APA standards.

    4 votes
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    1 comment  ·  Importing References  ·  Admin →

  4. Admin Views of comments

    Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments

    4 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  5. Word Online or Google Docs inside of RefWorks

    Integrate RefWorks with the online Writing Tools so that the user, me, share and collaborate my papers inside RefWorks - don't make me leave RefWorks.

    4 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  6. Match Custom style reference types to default drop-down list

    We are rationalising our reference types on our custom style. In the citation style editor there is an option to delete reference types, which I have used. This means I have only set a custom for a dozen or so reference types.
    However, when we import and edit references, the drop-down list of reference types does not match our custom style: it remains the default list. This will lead our users to select reference types that have not been custom-set to match our style guide and errors in our bibliographies.

    4 votes
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    0 comments  ·  Organizing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  7. Integrate with Summon

    Be able to search Summon from inside RefWorks' "Search Databases"
    Provide a easy way for the user to search for relevant resources in his library discovery tool from inside RefWorks.
    For customers that use Summon as their library discovery,

    4 votes
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    Closed  ·  1 comment  ·  User Interface  ·  Admin →

  8. Write n cite plug in for Microsoft Word 2017 and later, I cannot cite with RefWorks anymore

    Write n' Cite plug-in for Microsoft Word 2017 and later, please. I cannot revert the update as my university won't let me download earlier version packages and I cannot cite using RefWorks anymore.

    3 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  9. Unable to delete a shared Refworks Project by the person with who we have shared it

    When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →
    Closed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    When a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.

  10. Search Databases

    Allow admins to add any databases to the Search Databases feature. For example, EBSCO databases, Gale Databases, Primo, WorldCat, Google Scholar, etc. It is currently limited to Z39.50, which is an old protocol.

    3 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  11. Allow Articles uploaded in Dropbox to automatically download in Refworks

    Before finding out about Refworks, I had all of my articles saved in Dropbox under Dissertation Articles. I transferred them all to the new RefWorks folder in my Dropbox but I don't see them uploading into my Refworks project. I have a Chromebook so I can't click and drag the articles in there. There were over 100 articles in there. It will take me a while to transfer them myself.

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  12. Be able to import your school contact list for student/faculty emails into RefWorks

    It would be great if we could have our school's contact info for emails imported into RefWorks so it was not necessary to manually type out each person's email for when you share a folder. This would greatly help when sharing with more than one person.

    3 votes
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  13. Allow page display customization

    I find that the "bubbly" nature of the new version makes it easy to start using, but now that I want to use it as a research tool, I would like to minimize the size of all the text, buttons, and icons so that more information can be displayed at one time. I would prefer the option to sort references and move through the platform efficiently. Make all my folders display in the same box (not separated by shared or not). In general, if it looked more like a computer files system rather than a phone app, it would allow…

    3 votes
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    Closed  ·  1 comment  ·  User Interface  ·  Admin →

  14. Hide/Remove a System Folder

    Unidentified folders which are not created/shared in an account are displayed on WNC.
    Uncreated/Unshared folders in an account are displayed on WNC. We've heard that they are system folders to sync WNC documents with RefWorks and we cannot hide or remove them at the present specification. Could you please meke it possible?

    3 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  15. Fix downloading of attached files

    I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  16. Have cursor appear when the "Insert/Edit Citation" window opens, without having to click the "Search References" bar

    I would like to suggest that when the "Insert/Edit Citation" window opens, it would be nice if the cursor appeared already in the "Search References" bar, rather than having to click on it. This would make the process much smoother.

    3 votes
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  17. traductor de texto

    incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos

    3 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  18. Import full date when importing newspaper articles from proquest historical newspapers database

    When importing citations from Proquest historical newspaper database, only the year is imported. This isn't satisfactory for creating notes/bibliographies including newspapers, which typically require mm/dd/yyyy information.

    3 votes
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  19. Journal names when abbreviated dont't get added to the reference list correctly.

    There seems to be a bug when adding references with abbreviated journal name to the reference list. Sometimes the reference gets divided into two lines even though it would fit to one line. This doesn't happen every time, but my collegeis having exatly the same problem.

    3 votes
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  20. Write n Cite update

    The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?

    3 votes
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    0 comments  ·  Organizing References  ·  Admin →
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