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247 results found

  1. Problem with deleting records

    I'm trying to delete some items from RW but can't do so. The delete option is greyed out.
    In other cases it's not.
    Have not heard back with a solution to this yet.

    6 votes
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    1 comment  ·  Other  ·  Admin →

  2. [New RefWorks] 나만의 출력스타일(Citation style) 공유하기 기능 추가해주세요 - Request for my custom citation styles share feature

    Legacy 기존버전에서는 출력스타일/인용스타일을 백업 기능을 이용해서 다른 이용자와 공유할 수 있었습니다. 그런데 New RefWorks에서는 그 기능이 없어 불편합니다. 이용자끼리 '나만의 출력스타일'을 공유할 수 있도록 기능 추가해주세요.

    The users can share the custom citation style by using back-up and restore function in Legacy, but New RefWorks is not. It was very useful feature. I want to share my custom style with my colleague not publish to the institutional style in public.

    6 votes
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    2 comments  ·  Other  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. It is possible to share your custom styles today by contacting RefWorks Tech Support.


    We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  3. allow to search for citation using the URL field - not just the title field.

    When a user is looking to manually build a citation, allow the lightening bolt tool to operate on the URL field rather than title of the document field. This is the standard in other Citation builders and students are often looking for it.

    6 votes
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    0 comments  ·  Importing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  4. New feature to link references

    It will be very useful (at leas to me) to add a new feature that will allow to set a link between references, i.e.

    • is cited by
    • is review of
    • Is a rejoinder of
    • etc.

    And the posibility to use that feature while building bibiographies to inser while citing a book where is reviewed, who has cited it,etc.

    A search engine to follow that tree and navigate thru it would be useful too.

    6 votes
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    0 comments  ·  Organizing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  5. Delete not working in chrome

    The delete function when using Chrome usually does not work

    6 votes
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    1 comment  ·  Organizing References  ·  Admin →

  6. Bibliography order of citations with same author and year

    When creating a bibliography in Word using Write 'n Cite, RefWorks automatically bases the order of citations on the author, then the title. However, when using two different citations with the same author and year, I want the order of those citations to be the same order I used them in the text.
    Now I have 'author(2021b)' first in my text, then 'author(2021a)' because it's sorted like that in the bibliography.

    5 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  7. The ability to move references.

    Be able to move references manually since once you put them in besides the hard sorting of authors and such there is no way to change order.

    5 votes
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    0 comments  ·  Organizing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  8. Can we have a listing for TED talks so that it comes out correct for APA 7? I have to do it by hand now.

    There are many TED talks referenced and Refworks does not really recognize APA 7 needs. can we please have that so we do not have to do it by hand each time? thank you

    5 votes
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    Closed  ·  0 comments  ·  New Collection  ·  Admin →

  9. Improving Annotations on iPad

    Please include the selecting text and highlighting feature when I use RefWorks on iPad. Currently, there is no way to add comments or highlights for RefWorks on Safari - Ipad.

    5 votes
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  10. Offline GUI

    I would like be able to use Refworks on a computer that doesn't have internet access. A GUI which allows me to manage citations without an internet connection.

    5 votes
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    2 comments  ·  Importing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  11. Quick Cite: Support footnotes

    Quick Cite does not currently support notes.

    5 votes
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    0 comments  ·  Writing Tools  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  12. Plagarism software integration

    Integrate RefWorks with Plagarism software so that students do not accidentally plagarize.

    5 votes
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    Closed  ·  1 comment  ·  Importing References  ·  Admin →

  13. Chicago 17th Author-Date style

    Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.

    5 votes
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    3 comments  ·  Writing Tools  ·  Admin →

  14. Please modify the size of "Preferences" window on Write-n-Cite

    Part of text is missing due to the small size of the preferences window on Write-N-Cite. Please correct the size.

    5 votes
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    0 comments  ·  Writing Tools  ·  Admin →

  15. Add Turabian citation style 9th edition

    Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.

    4 votes
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    0 comments  ·  Other  ·  Admin →

  16. Capitalise titles when importing them

    When using the (very very helpful) import citation from either google scholar or the journal page or wherever, is it possible to have the title capitalised? It might not be your doing it might be the originator. I have had to go through all the imported titles and capitalise them to comply with APA standards.

    4 votes
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    1 comment  ·  Importing References  ·  Admin →

  17. Arabic language option

    For the language option menu that is in the top blue ribbon could you please include Arabic?

    4 votes
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    0 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  18. please check the references format see this example fail: https://docs.google.com/document/d/1wmVopTmwMl1NQ1ktMbpPYgrb__9eTxSA3LPSNc8wNO8/ed

    include a support chat

    4 votes
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    0 comments  ·  Other  ·  Admin →

  19. Explicar como se debe utilizar la opcion duplicados

    No consigo eliminar correctamente los duplicados
    Un saludo
    Muchas gracias

    4 votes
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    1 comment  ·  Search and Deduplication  ·  Admin →
    Closed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    Please refer to the “Removing Duplicate References” section in the following link for details on using this feature: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Removing_Duplicate_References

    If you encounter specific issues please open a support case at the following link: https://supportcase.exlibrisgroup.com/?product=Refworks

  20. Admin Views of comments

    Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments

    4 votes
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →
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