RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
187 results found
-
Problem with deleting records
I'm trying to delete some items from RW but can't do so. The delete option is greyed out.
In other cases it's not.
Have not heard back with a solution to this yet.6 votesWe could not recreate this. If the issue persists please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Write-n-Cite
Apreciados señores RefWords, les agradezco me colaboren informandome como hablitar el Write-n-Cite en el word de Microsoft offcie 365 proplus.
Gracias por su respuesta
6 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
-
Delete not working in chrome
The delete function when using Chrome usually does not work
6 votesWe were unable to recreate this issue. Please open a support case at the following link, and include info about the browser version and the account name. https://supportcase.exlibrisgroup.com/?product=Refworks
-
Make it possible to upgrade to New RefWorks with the same RefID
Users who manage their references by RefIDs on the legacy RefWorks hope to migrate their data without changing the RefID number when upgrading to New RefWorks.
6 votes -
Make Area of Focus Required Item
Please make Area of focus required one on the profile form.
6 votesWe've carefully considered your feedback and have decided not to include this feature as it is not aligned with privacy and product development direction.
-
Improving Annotations on iPad
Please include the selecting text and highlighting feature when I use RefWorks on iPad. Currently, there is no way to add comments or highlights for RefWorks on Safari - Ipad.
5 votes -
Plagarism software integration
Integrate RefWorks with Plagarism software so that students do not accidentally plagarize.
5 votes -
Please modify the size of "Preferences" window on Write-n-Cite
Part of text is missing due to the small size of the preferences window on Write-N-Cite. Please correct the size.
5 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
-
Chicago 17th Author-Date style
Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.
5 votesPlease use Idea Exchange to request new features. For bug fixes please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
EXPORTING BIBLIOGRAPHIES IN WORD
EXPORTING BIBLIOGRAPHIES IN WORD - not just ris, xml etc - sometimes you need the Word file separately
4 votes -
designing my space
It woulb be great if I could design what colour the background have, I like orange and purple better than blue.
4 votes -
Request to fix bugs in usage statistics
There are two bugs in Usage Analytics Section of Usage Statistics.
- When I select the Monthly display, the date is incorrect.
- There are some overlaps in the graph.
Please confirm attached document about details.
Could you fix these bugs?
4 votes -
please check the references format see this example fail: https://docs.google.com/document/d/1wmVopTmwMl1NQ1ktMbpPYgrb__9eTxSA3LPSNc8wNO8/ed
include a support chat
4 votesIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Save to Refworks
Can't drag save to refworks to the favorites bar on microsoft edge and can't down load refworks to word anymore
4 votes -
Explicar como se debe utilizar la opcion duplicados
No consigo eliminar correctamente los duplicados
Un saludo
Muchas gracias4 votesPlease refer to the “Removing Duplicate References” section in the following link for details on using this feature: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Removing_Duplicate_References
If you encounter specific issues please open a support case at the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
Capitalise titles when importing them
When using the (very very helpful) import citation from either google scholar or the journal page or wherever, is it possible to have the title capitalised? It might not be your doing it might be the originator. I have had to go through all the imported titles and capitalise them to comply with APA standards.
4 votesAs indicated in a comment, if the original title is capitalized make sure to use a No Title Casing style version. If the original title is not capitalized, you can customize an APA 7 version (using the Citation Style Editor) and select the Title Case option.
-
Add Turabian citation style 9th edition
Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.
4 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
Admin Views of comments
Provide the Administrator with the ability to view comments made with documents to prevent malicious and harmful comments
4 votes -
Word Online or Google Docs inside of RefWorks
Integrate RefWorks with the online Writing Tools so that the user, me, share and collaborate my papers inside RefWorks - don't make me leave RefWorks.
4 votesWe currently do not plan to integrate a writing tool inside RefWorks. RefWorks provides add-ons for Word and for Google Docs.
-
Integrate with Summon
Be able to search Summon from inside RefWorks' "Search Databases"
Provide a easy way for the user to search for relevant resources in his library discovery tool from inside RefWorks.
For customers that use Summon as their library discovery,4 votes
- Don't see your idea?