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37 results found

  1. Be able to restructure folders more easily

    Currently, folder structure is set once created and cannot be modified without recreating and deleting folders. It would be great to be able to click and drag folders so that if we decided to make one folder into a subfolder, or make a subfolder into a main folder, we could click and drag it in/ out without having to create a new folder structure, move/ reassign all the references over, and then delete the previous folder structure.

    64 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update started in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

    Coming Soon: Support for sharing, hierarchy restructuring, bulk actions and folder merging.

  2. Add "search" to the view tool

    One of the most useful tools when reading a document is the ability to search in the text. Please provide us with this essential tool when viewing the uploaded PDF documents.

    61 votes
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    7 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce these improvements were completed in January 2026 release.

    https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  3. Move normal view, table view etc to menu bar to make it more visible

    The option to change view from Normal to table and especially citation view is really useful, but it is hidden bottom right on the page. Please can it be added to the menu bar?

    28 votes
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    0 comments  ·  User Interface  ·  Admin →

  4. Add Shibboleth Login to RCM Add-in

    Add Shibboleth / Institutional sign-on / Federated Access to RCM Add-in for Word 2016.

    At present Shibboleth / Institutional login is provided via the web interface, but not via the RCM Add-in. The only way to login is with the alternate password option set in RefWorks web user settings.

    24 votes
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    Completed  ·  3 comments  ·  User Interface  ·  Admin →

  5. Always show custom fields while editing a reference

    The old version of RefWorks had the ability to always display custom fields in edit mode.
    In the new version each one has to be added manually with the “Add more fields…” button, which is cumbersome. We use custom output styles and each reference needs the same custom fields to be applied to them.

    21 votes
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    3 comments  ·  User Interface  ·  Admin →

  6. Link to pubmed

    The old RefWorks version had an option to open the reference in pubmed, that option is not there with the updated ProQuest version? I need to use the update view since google docs and word docs do not link to the old version. I would like a link so I can directly open a reference in pubmed again, please.

    18 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  7. add display scopes to the dropdown in all citation style list

    In 'All styles' page, only 17 citations are displayed and the user has to click page number to look through all styles list.

    Path: 'Create Bibliography' > 'Citation Style Editor'

    Please add display scopes to the dropdown same as the one in display option(references per page) from main page.

    For example,
    scale 25 to 1000 citation styles per page.

    13 votes
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    0 comments  ·  User Interface  ·  Admin →

  8. Bulk edit for DOI field

    Hello, would it be possible to Bulk edit also the field DOI? Especially records imported from PubMed include [doi] in this field which should not display in a bibliography.
    It would be very helpful if we could Replace [doi] with zero characters in all records at once.

    13 votes
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    2 comments  ·  User Interface  ·  Admin →

  9. Make the DOI field editable

    Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

    Users also have to delete the unnecessary database URL that is imported with every citation.

    12 votes
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    Completed  ·  2 comments  ·  User Interface  ·  Admin →

  10. Allow users to change the interface language in public shared folders

    Currently, the interface for public shared folders is only available in English. Please allow the ability to change the language (particularly French).

    12 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  11. Citation style names need context

    Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.

    10 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Nuanced citation styles list context in name. All styles can be previewed, including example citation and bibliography, in the Citation Style Editor to view details. 

  12. Please make the record count on the shared folders display the same record number to all users

    Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

    8 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  13. Easily Recognizable APA 7 Standard Format

    When selecting APA 6 for the RefWorks bibliography, you see a standard option and other variations.
    • APA 6th - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - American Psychological Association, 6th Edition
    • APA 6th - Annotated with Abstracts - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied - American Psychological Association, 6th Edition
    • APA 6th - No Title Casing Applied, New DOI - American Psychological Association, 6th Edition

    When selecting APA 7, no standard/basic option is indicated.
    According to section 9.34 of…

    8 votes
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    Completed  ·  1 comment  ·  User Interface  ·  Admin →

  14. Save to RefWorks Design Improvements

    For the love of all that is holy, please create an option to minimize the 'Save to RefWorks' pop-up window when you're trying to input a reference. When Save to RefWorks can't manage to input most of the information itself (85% of the time!!!!!!!!!!!!!!!!), you have to manually input, but the giant RefWorks window blocks half of the article information that you need to input from view

    7 votes
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    0 comments  ·  User Interface  ·  Admin →

  15. Problems with entering date

    When full dates are entered in long date format (i.e. February 3, 2018), a comma is being added after the day number in the APA Citation view (i.e. 2018, Feb 3,). However, it should be displayed without the final comma (i.e. 2018, Feb 3). Entering the date without a comma (i.e. February 3 2018) into the 'Publish Date' field seems to correct the issue, but does not match the format of date as suggested by the in-field tip (i.e. "Mar 12, 2015" or "2015").

    6 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  16. Share entire project in New REFworks

    Share entire project in New REFworks
    Legacy RefWorks allows you to share an entire project.
    It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!

    5 votes
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    1 comment  ·  User Interface  ·  Admin →

  17. Accents

    we can not use the accents in Spanish on last names

    4 votes
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    Completed  ·  1 comment  ·  User Interface  ·  Admin →

  18. Make the PDF reader open in a new tab

    When reading a PDF from a reference, the reference list becomes unavailable. It would be good to be able to continue to consult the reference list while a PDF is open.

    Also, when we click back from the PDF reader, we get taken back to the default/start view rather than where we were when we clicked on the PDF link, which means we need to navigate/scroll around to pick up where we left off.

    4 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce these improvements were completed in January 2026 release.

    https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  19. Make your system accept my acceptance of the new terms and stop it reappearing on every single page with a threat to delete the account!

    Please please fix this

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  20. Sign Up Interface - Customize/change "Enter your [University] email to begin"

    Need the ability to customize the word "University" in the sign-up interface, or change to "Institutional"/"Organization". This causes much confusion at sign-up because we are not a university, but have many affiliated/cross appointed university staff causing account confusion.

    3 votes
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    0 comments  ·  User Interface  ·  Admin →
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