RefWorks
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223 results found
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How about actually uploading the right attachment? And populating the right citation information. I was up until 2am sorting out your mess!
When importing refereneces somehow, I have ended up with completely random refereneces in my list and then missing some important ones. I was up until 2am last night trying to sort out your mess but it is an impossible task when the link doesnt work/has not been populated. And all the citation information seems completely random, like I have ended up with someone elses's reference ! I will be writing a personal letter of thanks if I fail my assignment
1 vote -
Hide/Remove a System Folder
Unidentified folders which are not created/shared in an account are displayed on WNC.
Uncreated/Unshared folders in an account are displayed on WNC. We've heard that they are system folders to sync WNC documents with RefWorks and we cannot hide or remove them at the present specification. Could you please meke it possible?3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.
sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.
1 voteIdea Exchange is for posting requested features. To report a bug please open a support case or initiate a chat with a support agent at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Make the Legacy Refworks link on the interstitial page the same size as Regular Refworks.
Until recently the two RefWorks options have been the same size. Now the new Refworks is much larger (more obvious) than Legacy. We recommend Legacy more often than the new version because Legacy allows students to have many accounts (very useful for systematic reviews). By making the new version much larger, you are leading them to the one that is less useful for review projects.
2 votesSince the overwhelming majority of users are on (new) RefWorks, many customer asked that we change this page. The equivalent of multiple accounts is Projects, which was released Dec. 2018. Project sharing was released in May 2019, and allows performing collaborative systematic reviews. You can read more about projects in the RefWorks monthly release notes: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information and in the Working with Projects section of the RefWorks user guide: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Working_with_Projects
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Add Turabian citation style 9th edition
Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.
4 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
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Arabic language option
For the language option menu that is in the top blue ribbon could you please include Arabic?
4 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Can you add the "International Journal of Renewable Energy Research" Citation?
This style does not seem to exist yet on Refworks, and it is required for one of my classes
2 votes -
Problem with Create Bibliography
I'm using RefWorks. In the "All References" view I click on a checkbox to select a reference then when I click on "Create Bibliography" and go to choose a "Selected Style" no styles appear on the drop down. This functionality was working but just stopped working a few hours ago. Can it be fixed?
1 votePlease open a support case at the link below. Idea Exchange is intended for new feature and functionality requests, not to handle specific bugs.
https://supportcase.exlibrisgroup.com/s/refworks -
The ability to move references.
Be able to move references manually since once you put them in besides the hard sorting of authors and such there is no way to change order.
5 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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1 vote
Thank you for your feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Allow us to be able to access the old version of ref works through the new version
There may be references that we have not moved from the old version to the new one. We should be able to move from one version to the other on the same interface.
1 vote -
Scrolling within the folder list causes dialogue box to open at wrong position
In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…
3 votesWe have not encountered this issue. Please use Idea Exchange to suggest new features, and please open a support case at the following link to report bugs: https://supportcase.exlibrisgroup.com/?product=Refworks
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APA capitalization
I would love to see the automation of capitalizing proper nouns in APA. I believe that the only way to currently achieve this is to edit the citation after export.
61 votesThank you for your feedback. We don't see this feature being included in our roadmap at this time, since it is not aligned with our functionality and use cases.
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Make it possible to restrict users' email address update by admin.
Administrators of some institutions want the users not to update their email addresses by themselves.
11 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
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Add Menu for Language Setting on WnC
We can set the language by ourselves when we login to WnC with Legacy RefWorks account, but we cannot when we login to New version's account. Please add menu to set the language even when we login to WnC with New RefWorks accounts! This request is for users who also uses non-English languages in the world, but I think it is needed.
24 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
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Improve Import from old RefWorks
Please improve your import tool from the old RefWorks platform, as it does not import all references as it is now. I've tried multiple times in the last two years. I'm not switching to your RW platform, and keep using the old one because of this: I'm not willing to lose valuable references in the process.
1 voteIn the first half of 2020 we will be addressing some upgrade issues, primarily the mapping of fields. However all references can be imported when upgrading, either with the upgrade button (if enabled by institution) or by exporting from legacy and importing to (new) RefWorks. If not all references are importing, please open a support case at https://supportcase.exlibrisgroup.com/?product=Refworks
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Is it possible to get the add in file for the reference citation manager to install it manually on systrem which didn't support the store?
Is it possible to get the add in file for the reference citation manager to install it manually on systems, which didn't support the store?
3 votesRCM can only be deployed through the store. Please refer to the following article for details on how IT staff can deploy it to users in case they block the store: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Enabling_RefWorks_Citation_Manager
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error al guardar un cambio la barra de usuario pregunta y lenguaje e institucion no permite guardar o cancelar los cambios
error al guardar un cambio de una fuente, la barra de usuario ayuda (?) y lenguaje e institución no permite guardar o cancelar los cambios
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
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Navigation
Navigation side bar need to be closed and opened to have a spcace to work with my reference and see the full title.
1 vote -
I can not download write n cite in word 2016?!!
i can not download write n cite on mac word2016? always asks for java to be installed although i have already installed java!!
1 voteFor word 2016 on mac RefWorks Citation Manager (RCM) is supported, not Write-n-Cite. Please refer to the following link for details about writing tool and operating system compatibility, and for installation details: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks
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