RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
259 results found
-
Modifying the view option when disply citations
The options of displaying references as a table and exporting into Excel is the first step in the direction of using RefWorks not only for collecting and organizing citations but for analysis and synthesis of the literature.
As now I have to ask my students to export RefWorks citations into Excel Synthesis Matrix form which allow them to analyze research studies (see the attachment of the matrix). They will delete columns/data that are not needed and add required data from the Research Notes field. It will be helpful if students can modify the Table view (add/remove columns) to include research…17 votesThank you for the suggestion. After careful consideration, we have decided to prioritize other features that align more closely with our users' goals.
-
Have MLA 8th edition be the default - NOT 7th ed.
Have MLA 8th edition be the default - NOT 7th ed.
1 voteThere is no default style in RefWorks. You can mark a style as a favorite and easily select it from the favorite styles menu.
-
alternate titles confusing in record editing view
My concern is that the record editing interface (for Book Section) confuses the 'Book alternate title' and the 'Book section title'
Please see attachment #1: there, it is logical that the alternate title for the Book (Edited Collection) appears below the original Book title.
However, as attachment #2 shows, when editing a ‘Book Section’ record, the Alternate Title field appearing below the (book section) Title is confusing, since that field will hold the book alternate title.
What I'm suggesting here is that in a Book section record, the field should be called 'Book alternate title' and appear below Book Title.
…
1 vote -
I attempted to set up the synchronizing with RefWorks from ProQuest and now I cannot import citations at all.
I attempted to follow the instructions from a ProQuest database to synchronize My Research folders with RefWorks. I had an existing RefWorks account and followed the instructions from ProQuest. Now I cannot import citations from EBSCO EDS or ProQuest Databases.
I am directed to the login screen. I login with my account, however, it will not import the citation. I have tried this with the Chrome, Firefox and Next browser.
I would delete my RefWorks account and try again but the login is tied to my college email address so I can't use a different email address to try to…1 vote -
It disabled my Zotero. Yet the Write n Cite disappeared so now I cannot cite anything. There is no help posted anywhere for this either.
Disabled my other ref manager. But won't load up- also installed a virus on my laptop (dx by a computer repair person). Now I am left with no way to cite anything. No help posted anywhere for this.Thanks RefWorks.
1 voteThis should be handled via support as advised in the previous comment.
-
Customize sidebar menu width
Is there a way to expand the width of the sidebar menu to accommodate for longer folder names? That way, we'd be able to quickly read the entire folder name without having to hover over the number of results.
10 votesAs we are working on optimizing site responsiveness, we implemented Improved Folder Names Recognition and Quick View of Sharing Settings. See release notes for more information: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#Improved_Folder_Names_Recognition_and_Quick_View_of_Sharing_Settings
-
Chicago 17th Author-Date style
Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.
5 votesPlease use Idea Exchange to request new features. For bug fixes please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
try to generate a performance: function FIND ( phrases, words, collors, field codes...)
The idea is to find all you need by using an pertinent function FIND which works with all formats.
1 vote -
Administrative reports to support migration from legacy RefWorks to New RefWorks
Robust reporting is required to performance monitor the migration process from legacy RefWorks to New RefWorks. As both legacy and new RW accounts can co-exist hence why currently it is impossible to determine whether RW account holders have migrated any References from legacy platform to new platform. A migration report should be setup which should determine if any references from the legacy platform to the new platform have been migrated against each account (any new or legacy RW account). Through this, we would be able to analyse which user has migrated the references. Currently, 'Active / inactive' report from the…
3 votesLegacy has been deactivated.
-
Add WorldCat catalogues to Search Databases in RefWorks New
Our library uses a WorldCat catalogue. We would like our catalogue to be added to "Search Databases" in RefWorks New to enable searching our institutions catalogue from within RefWorks. This is not possible at the moment because RefWork needs Z39.50 and WorldCat uses SRU. So we would like SRU to be added to RefWorks or the possibility to use the WorldCat Search API.
[case 00615984]8 votesEach open source/z39.50 databse can be requested to be added https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/New_Online_Catalog_or_Database
-
Labels and comments
Anything in RefWorks is working properly during the last weeks. I am affraid that some relevant research information is missed. This would have to be inconceivable in a tool like this.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Delete not working in chrome
The delete function when using Chrome usually does not work
6 votesWe were unable to recreate this issue. Please open a support case at the following link, and include info about the browser version and the account name. https://supportcase.exlibrisgroup.com/?product=Refworks
-
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
3 votes -
1 vote
-
online news webpage not taken as per Harvard style
while importing references from online new websites, refworks do capture the references but does not cite the bibliography as per harvard style for webpages accessed online.
9 votes -
Save to Refworks
Can't drag save to refworks to the favorites bar on microsoft edge and can't down load refworks to word anymore
4 votes -
Browser neutral logging in to RCM add-in
When you try to log in to the RCM add-in, you have to have Internet Explorer loaded on your machine. If you don't get you get an error message (but it doesn't tell you why). I'm not a developer, but I'd be very surprised if there weren't a way to make this call browser neutral, rather than specifying a particular browser! Windows 10 is NOT delivered with IE, it only comes with Edge. We have to tell our students to download a useless outdated browser, just so that they can log into RCM!
1 voteUnfortunately the Internet Explorer requirement is a Microsoft restriction. You can read about it in these links:
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins -
Remove formating on import
Cut and pasted or imported html to be stripped before adding to RefWorks. This would separate the content from it's styling and allow the selected citation style to work correctly.
1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Refworks lite
Refworks lite simplified interface aimed at highs school students Years 7 to 10 with simplified lead through and limited citation choices
1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Have cursor appear when the "Insert/Edit Citation" window opens, without having to click the "Search References" bar
I would like to suggest that when the "Insert/Edit Citation" window opens, it would be nice if the cursor appeared already in the "Search References" bar, rather than having to click on it. This would make the process much smoother.
3 votes
- Don't see your idea?