Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

221 results found

  1. Make it works

    There are many potential improvements related with notes, how to find words, etc. But I would be happy if, at least, the poor functionalities that it has, could work properly.
    After contacting support service months ago, problems remains the same or even worse.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Copy and Paste references

    It would be great if Refworks can allow copy and paste of other references to their platform so they can choose the type of style they prefer rather than only export, import and create a new ideology. Paste a reference in a box where it tells you what style it is, and which one do you prefer. Then, make your choice if APA, HAVARD whatsoever.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  3. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Create a format to correctly cite APA 7th edition for white papers and published standards

    There is not a category to correctly import references for white papers or standards published by professional organizations. When attempting to adapt other reference types for this use, none work correctly. RefWorks should be able to manage these types of documents correctly.

    This request comes from case #00901397 sent to RefWorks Technical Services

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Update Vancouver referencing style

    It's necessary that Vancouver referencing style is updated, because it is not possible to insert an electronic book or journal

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. EXPORTING BIBLIOGRAPHIES IN WORD

    EXPORTING BIBLIOGRAPHIES IN WORD - not just ris, xml etc - sometimes you need the Word file separately

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Improving Annotations on iPad

    Please include the selecting text and highlighting feature when I use RefWorks on iPad. Currently, there is no way to add comments or highlights for RefWorks on Safari - Ipad.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. APA7

    Where do I go to get the new update for RefWorks?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. URGENT - New import HELP (BIBLIOSAN)

    Dear ALL,
    I am writing from the San Matteo hospital (Bibliosan consortium). We are participating in an important European project on convalescent plasma and Covid-19. We are doing a bibliographic search in many databases. Many of these are not present in the Refwork import and also their export formats. Do you think it is not acceptable that formats such as .txt, .csv, .xml cannot be imported into Refworks in both new and 2.0.
    These are important sites such as EU Clinical Trials Register https://www.clinicaltrialsregister.eu/ctr-search/search (attached on example) or WHO https://www.who.int/ictrp/en/.

    Can you add these formats or databases? Our research…

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    After taking a look at the files generated by these sites, we see they are not reference files and don’t have consistent reference metadata. Therefore they cannot be imported as references. You can of course upload such a file into RefWorks in order to store it in your collection (as a single reference with the file attached, not a reference per entry in the file). To do so select “Add” → “Upload Document”.

  10. Delete pp. from article numbers

    I just realised that RW puts pp. in front of an article number. As far as I know this is not correct.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Capitalise titles when importing them

    When using the (very very helpful) import citation from either google scholar or the journal page or wherever, is it possible to have the title capitalised? It might not be your doing it might be the originator. I have had to go through all the imported titles and capitalise them to comply with APA standards.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. **Yellow Pop-Up Menace**

    There is a persistent yellow pop up, which won't go away, no matter how many times you click the X.

    I propose it should disappear after the first click, or have a box to say 'don't show this message again'.

    Please vote for this - it's a menace.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The Journal Name shown as Null

    I have recently faced a problem when I imported multiple references and at the end when I made the bibliography, some of the references were showing journal name as NULL, while on doi link the journal name was OK. I had to write 5 journal names by myself out of total 32 references. Do not know what went wrong though.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow me to print out abstracts to enable easy review of articles

    Please allow me to print out my references, including the abstract so I can quickly sort out the main articles to use for citation after a large searching exercise

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback. We will not be building this feature at this time, as we offer many citation styles which display abstracts. We recommend generating a bibliography, which can be copied and pasted anywhere. 

  17. Link button in table view

    Right now to view a source you have to click on the source, go to the sidebar that pops up, scroll down, and copy the URL text into the browser address bar. Putting a link to the source right in the table view for all your sources seems incredibly simple.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Improvement of Citation in Arabic

    We use APA Style 6 for our research
    The Citation in Arabic does not appear correct in Arabic. It is required that only the last name and year are included, but here the full name is included in the citation, but the list of references in Arabic appears well and this applies to references entered manually or downloaded from databases. Please improve the citation in Arabic

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Being able to export folder information with a reference.

    I would like to be able to see in which folder(s) a certain citation is once i have exported it for example to a .csv file.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Saved items -

    I saved several items but did not export them to ref works, how do I find these saved items?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base