RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
221 results found
-
Show Author Address/Affiliation in the Full View
I manage an institutional database in legacy RefWorks, where it is vital, that I can see the author affiliation in reference.
Please make this field visible in New RefWorks as well.
11 votesAuthor Address/Affiliation is an available field in RefWorks.
-
1 vote
Please open a support case at the following link for assistance with upgrading an account or moving a user between institutions: https://supportcase.exlibrisgroup.com/?product=Refworks
-
Trying out instructions before you post them
Well, you have seriously pissed me off trying to download things (not working to "drag" thing to favorites bar, something got hung up in installing additional things I had to have before I could use Write and Cite) and find databases in your drop-down menu. How is it possible that "MLA" is not listed in our library databases??? Fortunately I have an appt with a librarian at 1:00, where I will either discover how to use RefWorks easily or switch to Endnote or something else.
2 votes -
please check the references format see this example fail: https://docs.google.com/document/d/1wmVopTmwMl1NQ1ktMbpPYgrb__9eTxSA3LPSNc8wNO8/ed
include a support chat
4 votesIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Allow page display customization
I find that the "bubbly" nature of the new version makes it easy to start using, but now that I want to use it as a research tool, I would like to minimize the size of all the text, buttons, and icons so that more information can be displayed at one time. I would prefer the option to sort references and move through the platform efficiently. Make all my folders display in the same box (not separated by shared or not). In general, if it looked more like a computer files system rather than a phone app, it would allow…
3 votes -
Combining citations when article was published in installments, in Chicago Style
When a journal article is published in installments, over the course of at least two issues, according to Chicago Style, it should appear this way:
Brown, George C., ed. “A Swedish Traveler in Early Wisconsin: The Observations of Fredrika Bremer.” Pts. 1 and 2. Wisconsin Magazine of History 61 (Summer 1978): 300–318; 62 (Autumn 1978): 41–56.
Mine turns out like this, even after I edited the “Edition” field so it could have the “Pts. 1 and 2” included:
McLaughlin, George. "Cincinnati Artists of the Munich School." Pts. 1 and 2. The American Art Review 2, no. 1, 2 (Nov., Dec.…
1 vote -
Fix your annoying Save to RefWorks
Can I please know why this useless 'lloking for translators' nonsense stays up for an eternity.
Literally hopeless1 votePlease contact the support team as indicated in the comment.
-
designing my space
It woulb be great if I could design what colour the background have, I like orange and purple better than blue.
4 votes -
Export from JBI (OVID) database
Export from JBI (OVID) database. The only way a citation from JBI can be properly imported is to export in RIS format. This is not intuitive.
2 votesExport options to reference managers are set by each database provider.
-
Refworks lite
Refworks lite simplified interface aimed at highs school students Years 7 to 10 with simplified lead through and limited citation choices
1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Have cursor appear when the "Insert/Edit Citation" window opens, without having to click the "Search References" bar
I would like to suggest that when the "Insert/Edit Citation" window opens, it would be nice if the cursor appeared already in the "Search References" bar, rather than having to click on it. This would make the process much smoother.
3 votes -
traductor de texto
incrementar en herramientas o en una pestaña nueva un traductor de textos y documentos
3 votes -
View by Folder
When looking at all references there is not the option to organize (see) them by folder
1 voteThank you for your valuable feedback. We won't be able to address this in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Be able to import your school contact list for student/faculty emails into RefWorks
It would be great if we could have our school's contact info for emails imported into RefWorks so it was not necessary to manually type out each person's email for when you share a folder. This would greatly help when sharing with more than one person.
3 votes -
Opción bases de datos
En la opción "Buscar en bases de datos" no consigo mi universidad
1 vote -
MLA 8th edition, book selection. Citation in bibliography does not include location, i.e. page numbers for a printed book.
Page numbers for the book section in MLA 8th edition.
2 votes -
Display fulltext link on all pages, not just the edit page
Display fulltext link on all pages, not just the edit page. Thank you :)
2 votes -
Write-n-Cite
Dear RefWords gentlemen, I thank you for collaborating informing me how to speak the Write-n-Cite in the Microsoft word offcie 365 proplus.
3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
-
Where in the heck is my RefWorks button or where do I find it now that it is installed? Where are my directions for using this?
Here is an idea! Tell me how to find the RefWorks in MS Word after I install it! Where the heck is it! Where is the guidance on how to use it in Word? Come on guys, have a real user help you with this - I was supposed to be happily on my way using this tool to crank out my annotated bibliographies but I am spending valuable time to try and find how to use it. Really!?
2 votes -
Is there a way to configure the default view when opening Refworks to have the option to choose the menu from the sidebar?
Is there a way to configure the default view when opening Refworks to have the option to choose the menu from the sidebar?
Hence, when a user logs into their account - have the center display empty and have the use choose from the left column default options.
When our users log in - sometimes they get confused as to what they are looking at in the center area that currenlty defaults to 'all documents'
Would like to have the center blank and have use choose what they want to see..1 voteThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
- Don't see your idea?