Show all user IDs where more than one user reports broken citation link
The Edit Citations area in Alma only shows the user ID of the most recent user to mark a citation link as broken. If more than one user has marked the same link as broken then this is shown by a number, but you cannot see the previous user IDs.
This is hugely problematic for our team as we try to follow up with all users by email, either to let them know that a broken link has been fixed or to ask for more information for troubleshooting purposes.
Peta Hopkins commented
We create tickets in LibAnswers to follow up. It would be great to be able to do that from Alma itself, and to be able to respond to all the students who report the same link.