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50 results found

  1. Change default of Automatic Print Slip from No to Yes in Alma RS

    When we are processing Lending Requests, we prefer to send the Shipping Slip with every item we loan/email. The information on the slips helps the requesting library to receive the item as it has their External Identifier, their address details, information regarding their request etc.

    We would like to have the Automatic Print Slip default change from No to Yes. Can it be made as a default of Yes?

    14 votes
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  2. Payment of requests in Resource Sharing

    It would be great to have the facility to assign a fund code and encumbrance against resource sharing requests in the same way you do in acquisitions . Then when you receive your invoice from the supplier the amount charged/paid could then be reflected as a negative encumbrance against the assigned fund code.

    14 votes
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  3. Cancellation reason "item already available" added

    We often need to cancel interlibrary requests due to that our library already owns the material requested, but there isn't anything that resembles this when choosing a reason for cancelling.

    We would like to have this option added in "Cancellation reason" in Borrowing requests.
    We would like the new cancellaton reason to be; "item already available".

    11 votes
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  4. Make message that displays when resourcing sharing service not available a modifiable label

    Currently most fields on the resource sharing request form can be renamed via the labels interface. However, when a user cannot place a resource sharing request because of fulfillment policies (e.g. their user group or they have exceeded a limit) the message that displays cannot be modified either by ourselves or by support.

    Making it a modifiable label would be consistent with other fields and would allow libraries to edit this to, for example, indicate the most common reasons for being unable to access the service and to give contact details for getting support.

    11 votes
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    Completed  ·  Dana Moshkovits responded

    In case of blocked Primo’s Blank ILL request, the error message “Resource sharing request service is not available” will be from now on a MashUp label which can be customized and translated.

  5. Requester's Expiration date and ***** status - to add to the requester's pop-up box

    When processing RS borrowing requests it would be useful to know a Requester’s Expiration Date and their ***** status without checking their account. I would like to suggest that these two pieces of information are added to a Requester’s pop-up box at the RS borrowing request.

    8 votes
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    Completed  ·  Dana Moshkovits responded

    The expiration date and blocks of the users can now be displayed in the pop up box.
    Such as other fields in the pop up, they are visible when enabling them in the ContactInformationPopup mapping table.

  6. Resource Sharing Borrowing Recalled Item Due Time

    When Recalling a Loaned Borrowing Item, there is a Due Date but not a Due Time, as a result, the system enters the Due Time as the time the recall was placed and not the library's closing time.

    Pls. let us know what the solution is.

    In order to enter the correct Due Time, we have to go into Fulfillment and Change the Date - which sends a second letter to the patron.

    It would be very helpful if the Recall screen also allows the Due Time.

    6 votes
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  7. Run Update BLDSS Requests job more frequently/at better times

    The Update BLDSS Requests job runs at 7 a.m. and 7 p.m., which is effectively once a day. It needs to run more frequently and at more sensible times, i.e. 2 + times during the working day, between 8 a.m. and 3 p.m., so that Event Type updates from the BL are more frequent and timely.

    4 votes
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    Completed  ·  Dana Moshkovits responded

    Thank you for your idea, the functionality is available as of the March release:
    You may now send an asynchronous resource sharing request to the British Library using the BLDSS API without a successful locate result. If a match is unsuccessful because the locate process fails or if the locate process was not run, the request can now be sent.
    For more information please Alma March Release notes:https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2019/Alma_2019_Release_Notes

  8. Configure how an active request is defined in Alma Resource Sharing

    Currently a user's request at a borrowing library is considered 'active' until the lending library receives and checks in a returned item. We would like the option of making our users' requests 'inactive' when they have returned the item to our library, even if we haven't returned the item to the lending library.

    We have set a limit on 'active requests', and the current definition is penalising our borrowers. They cannot place another request, even though they have returned the item to our library (because the lending library has not checked the item in at their end).

    4 votes
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  9. Attach copy in Borrowing Request

    We would like to be able to attach a PDF article that has been supplied by another library, into a borrowing request in Alma RS to send to our client rather than using our email, similar to the way you can with Lending Requests.

    Currently we have to email all PDFs outside of Alma RS.

    3 votes
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  10. Opening General message from Resource Sharing record should automatically put the cursor in the text field.

    Opening General message from Resource Sharing record should automatically put the cursor in the text field.

    Currently, it just opens a pop up, whether from the Edit > General Message button or the three dots (...) > General Message option -- these have different UIs but neither put the cursor in the text field, which is the intuitive action.

    1 vote
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