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25 results found

  1. More Options for Fulfillment Notice Scheduling (SMS)

    Job schedules for fulfillment notifications are limited to terrible times for receiving text messages. SMS notifications run on the same job as the email letter notifications. For example, the "Send Courtesy Notices and Handle Loan Renewal" job has scheduling options of Not Scheduled, Everyday at 20:00, and Everyday at 24:00. The "Send Overdue Notices" job has scheduling options of Not Scheduled, Everyday at 03:00, Everyday at 05:00, or Everyday at 23:00.

    Needless to say, these are not ideal time for our users to be receiving text messages on their phones. We would like to see more scheduling options during regular…

    64 votes
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    7 comments  ·  Fulfillment - General  ·  Admin →

  2. Allow items to be placed on Course Reserve using their barcode

    We need the ability to add items to a course reserve reading list by barcode. While ISBN works for books, any audio or video items do not have ISBNs so we need another mechanism to add specific items. And it is critical to get the exact version of an opera or symphony. It's also silly that we cannot use barcode when our legacy systems did, often as the only item identifier. As a result, we don't have any way to easily port information from one system to another.

    0 votes
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    Already Supported  ·  1 comment  ·  Fulfillment - General  ·  Admin →

  3. Overdue block equals to the number of total overdue days of all book

    In Alma, we have overdue block for users who overdue books since 2015 November release. But, I need more option for overdue block: overdue block should be "ACCUMULATED". I want to create overdue block which is same to the number of total late days of all overdue book.

    For example, when a user returns items, and if the user has two overdue items - one is 5 days overdue. and the other 10 days overdue.

    The user will be blocked from loaning forward for 15 days. After 15 days, he/she will be automatically released.
    (with current overdue block system in…

    2 votes
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    0 comments  ·  Fulfillment - General  ·  Admin →

  4. Calendar Details Accessible to Circulation Desk Managers

    To configure a library calendar (Adding/Editing Calendar Details), one must have the Fulfillment Administrator or the General System Administrator role. Those roles are often given to very few people within an institution.
    Modifying the calendar details of an institution or library and configuring the hours during which the institution/library is open or closed must be done on a regular basis. We find it would be much easier if the "Calendar management" tab could also be edited by Circulation Desk Managers, and not only by Administrators. This would give more flexibility to the library and allow its staff to directly manage…

    2 votes
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    Already Supported  ·  2 comments  ·  Fulfillment - General  ·  Admin →

  5. Pop up note for item with a status

    I would like to see a pop up note when an item is in Missing status. We add additional notes in Statistical fields to track missing items. It would be good to be able to clear those at the point of scan in instead of having to investigate. In fulfillment you don't know if you scanned in a "missing" item.

    17 votes
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    3 comments  ·  Fulfillment - General  ·  Admin →
    Already Supported  ·  AdminNoam Fass (Product Manager, Ex Libris) responded

    Dear Alma users,
    Currently when an item that has a process type “missing” is scanned in, Alma prompts a pop-up message stating that “Item’s missing status was removed, barcode xxxxxxxxxx” (see attachment for example).

    I believe this answers the need you raised: “In fulfillment you don’t know if you scanned in a “missing” item.”

    If for some reason you do not see this message when scanning an item that has a process type “missing”, please submit a Salesforce case.

    Thanks,
    Noam Fass | Alma product management

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