Alma
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103 results found
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Hide Renew option when Patron Mediated Renewal is Rejected (Borrowing Requests)
We use Alma Resource Sharing and have Primo VE. We want to use the Patron Mediated Renewal workflow for Borrowing requests. This means that users will be able to request Renewal of their interlibrary loans via their My Library Account in Primo.
Whilst testing the workflow we found that when users request a renewal and the partner library rejects the renewal, after notifying the patron via email, the Renew option reappears in My Library Account against the loan. This was confirmed by Ex Libris as expected behaviour in our SalesForce ticket #00827864.
This is misleading when the user has already…
9 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Query to patron letter: add the publication date for Document delivery requests
We’d like to display the publication date in the Query to patron letter also for DD requests. Now we can display the date in the letter only for ILL requests.
8 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Note in pop-up requester card in Borrowing requests
We have certain patrons with special conditions (e.g. they can't use ebooks) that we need to know about when we're putting through Borrowing requests. We keep a record of these in a spreadsheet, but this wastes a lot of time for staff.
I would like to see notes in patron records display in the Requester information pop-up card in Borrowing requests. This will make it a lot easier for staff to manage these requests.
4 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Alma - direct / static link to rs resource sharing form
We simply need a link to the rs form we can send via email or put in a web page. This link link should automatically ask for authentication.
Right now this is possibile only using PDS authentication[1]. Which is however about to be discontinued by the end of the year. We switched to SAML and Alma based integration profiles in Primo, so we can have only the link to RS form as menu link in Primo, but we have no way to have a have a static / direct link.6 votesThe form is usable also in Primo VE, where it does not rely on PDS as a means of authentication.
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LADD (Australian Libraries) resource sharing -- interoperability with Alma (some elements don't work between both systems)
Some LADD notes and actions don't map to visible fields in Alma, therefore we don't receive them.
For example, if a LADD user sends a damaged note this does not come through into Alma via ISO. Is there a way that non-mapped elements can be mapped to the general messages area in Alma, so that they can at least be viewed/received.13 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Lending: Ship Item Digitally, option to Preview file before sending
When sending a file to another library, it should be possible to Preview the file before sending it to ensure better quality control
2 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Borrowing: Upload File, Preview File option
When Uploading a File, it should be possible to preview the file before clicking on send, to prevent the wrong file from being uploaded.
4 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Borrowing: Upload File, Add Note option
It should be possible to add a Note at the same time as Uploading a File to a patron. Currently, we have to send a separate Patron Query Template after the link has been sent.
5 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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1 vote
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Lending: Ship Item Digitally, option to Complete request
It should be possible to Complete a request when using Ship Item Digitally in the same way that this option exists when supplying via Ship Item
1 voteHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Display assignee on resource sharing request search results
It would be helpful if the resource sharing request would display in the brief format the name of the staff that the request is currently assigned to. Currently, you have to go into the "History" tab of the request to find this information.
In a different area, "Reading lists", this information is readily available, and it would facilitate the workflow in resource sharing handling, too.
14 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Searchable archive of old/completed requests outside active request screen
Too much clutter in active screen. Would be great if this screen only showed new /pending created requests. The facets to the left would then be more meaningful and useful as filters to find specific requests - those sent to partner, those that overdue etc instead of requests with these statuses being presented within the active request mix
3 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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RS-Enable shipped items to remain managed with their original TOU in order to allow requests to be done with the TOU of the permanent loc.
In some cases, requests for items under a Resource Sharing library are cancelled as their terms of use are not taken from their permanent locations. It should be possible to have shipped items remain managed by their original TOU in order to allow requests to be done with the TOU of the permanent location.
11 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Alma Resource Sharing - identifying where chapter only (not book) is required
We sometimes receive physical books where only chapters were requested via Resource Sharing as the chapter details requested by us as the Borrower do not appear in the Lenders view (even although they are also an Ex Libris client). This slows down turn around time and adds postage costs where only scans were required.
2 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Prevent hold requests for users not eligible for Resource Sharing from being converted into Resource Sharing requests
When you convert a hold request into a resource sharing request, Alma does not check the resource sharing library's borrowing resource sharing fulfillment unit rules to make sure the user is allowed to submit resource sharing requests. This makes it possible to create resource sharing requests for users who do not have resource sharing privileges. When converting a hold request into a resource sharing request, Alma should check the check the borrowing resource sharing fulfillment unit rules. If the user is not allowed to submit resource sharing requests, a warning message should appear.
5 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Facilitate entry of data into the resource sharing form from an external source
Recent user experience testing for our resource sharing service indicated users would like a way to easily paste in data from other websites into the resource sharing form. For example, they would like to harvest the data easily from Google Scholar or another database and enter this into the form without manually copying and pasting each piece of data from one website into the webform. One way this could be accomplished is using a browser extension similar to Leganto's Cite It. When they find a resource they would like to request, this browser extension could harvest the required data. The…
8 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Add DOI to email sent to resource sharing partner
Currently if a DOI is added to a request it isn't included in the email request sent to an email resource sharing partner. The DOI could help identify the correct article more quickly - seems strange that this is not included already
3 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Enable a user to upload a snip or screenshot to the resource sharing request form
When placing a resource sharing request, our users sometimes wish to attach a screenshot or snip to give us additional information about their requested item. Could this ability be added to the resource sharing form please.
9 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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All RS requests appear in Patron Services as Physical
Resource Sharing requests appear in "Patron Services" with one Request Type: "Patron physical item request". However, in "Resource Sharing Borrowing Requests" there are two types of Requested Format: Physical or Digital. Both types should appear correctly under Patron Services, and not only Physical.
3 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Ability to Bulk reassign RS requests
We would like the ability to bulk reassign requests in Alma RS, in terms of assigning a group of requests to one staff member to process rather than having to reassign individually.
9 votesHello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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