If the General Setting is set such that Alma is checking that the barcode scanned relates to the requested title.
When there is a mismatch between the request title and the title of the barcoded item, should the system show a failure message with no ability to proceed? Or should the system show a failure message and allow the employee to override the mismatch?
Watching folks click past messages makes me initially think it's better to show a "item mismatch" failure message and not allow the the checkout/request step in progress to continue.
Scott Trimmer
This has happened to my staff.
If the General Setting is set such that Alma is checking that the barcode scanned relates to the requested title.
When there is a mismatch between the request title and the title of the barcoded item, should the system show a failure message with no ability to proceed? Or should the system show a failure message and allow the employee to override the mismatch?
Watching folks click past messages makes me initially think it's better to show a "item mismatch" failure message and not allow the the checkout/request step in progress to continue.