Email Alerts for Order Rejections
When an order is rejected, the selector should be emailed an alert instead of solely relying on the notifications section of Alma. Selectors often don't think to check notifications in Alma. There are already title alert notifications via email so this functionality should not require much development.
Charlie Remy
shared this idea
Hello,
Thank you for the request. The email option for rejected orders has been supported since notifications were released, November 2021. The settings are configurable per user to receive the pop up and/or email. By default, all notifications are set with only the pop up enabled. Please click here to read about how to modify settings, and all of the other notifications available within Rialto.
Thank you,
Rialto Product Management
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Dayle Gorsline
commented
I support this as our approver likes the "select all" checkbox too much and bulk rejects items with no explanations. The selector says they don't get any notifications (?) and just requests it over and over again. So if we could 1) either get rid of the select all and reject feature or make it mandatory to add a reason to each title that is rejected and 2) send email alerts to the selector when a title is rejected and 3) add a badge or something to indicate/link that the title has been previously rejected