Email Alerts for Order Rejections
When an order is rejected, the selector should be emailed an alert instead of solely relying on the notifications section of Alma. Selectors often don't think to check notifications in Alma. There are already title alert notifications via email so this functionality should not require much development.
Thank you for your suggestion. The Rialto team is reviewing this idea to determine how it might fit into our future plans. We cannot provide a timeline for these ideas, but be sure to check back often and vote for the ideas you support to receive status and comment updates.
Best,
Heidi Whitehead
Rialto Product Manager
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Dayle Gorsline commented
I support this as our approver likes the "select all" checkbox too much and bulk rejects items with no explanations. The selector says they don't get any notifications (?) and just requests it over and over again. So if we could 1) either get rid of the select all and reject feature or make it mandatory to add a reason to each title that is rejected and 2) send email alerts to the selector when a title is rejected and 3) add a badge or something to indicate/link that the title has been previously rejected