Purchase request form customizations
I suggest that the "requested format" field in the purchase request form should be customizable and optional.
Also, it would be great with the opportunity for a language switcher - allowing for multiple languages.
Daniel Præsius
shared this idea
Hello,
This is part of the September 2024 release. The Purchase Request Form now enables customers to set the default option to "Physical" instead of "Electronic." Previously, users could only include or exclude formats, with the default always being "Electronic." Now, users can set their preferred default format when using the purchase request web form.
Best,
Heidi Whitehead
Rialto Product Manager
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Maureen Olle-LaJoie
commented
When both Electronic and Physical are options, we should be able to set the default format for our library rather than have it automatically default to Electronic. Right now the form defaulting to Electronic for "requested format" has led to problems with ordering. People do not notice that field and have been submitting physical requests as electronic.