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37 results found

  1. Sign Up Interface - Customize/change "Enter your [University] email to begin"

    Need the ability to customize the word "University" in the sign-up interface, or change to "Institutional"/"Organization". This causes much confusion at sign-up because we are not a university, but have many affiliated/cross appointed university staff causing account confusion.

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  2. Please make RefWorks for Google Docs compatible with Open Athens (single sign on)

    Please make RefWorks for Google Docs compatible with Single Sign such as OpenAthens. Our students don't want to use it since it requires an additional password.

    1 vote
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    0 comments  ·  User Interface  ·  Admin →

  3. Citation style names need context

    Many citation styles have many different versions (author-date, in-text, footnote) and editions (6th, 7th, 8th). The names in the list make it hard to choose which one is best. Clearer names and more information about the style, including last updated date, perhaps in a "hover" style information box, would help users. It would also be nice to be able to search/browse a list of styles instead of only having an autocomplete search box to find citation styles.

    10 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Nuanced citation styles list context in name. All styles can be previewed, including example citation and bibliography, in the Citation Style Editor to view details. 

  4. Share entire project in New REFworks

    Share entire project in New REFworks
    Legacy RefWorks allows you to share an entire project.
    It is great that we now have the ability to have projects in the new format, but right now you can only share folders. Sharing an entire project would be helpful for many of us!

    5 votes
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    1 comment  ·  User Interface  ·  Admin →

  5. in the "use login from my institution" area, they could sort it alphabetically and start with Athens instead of the whole Shiboletth list

    1 vote
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  6. Accents

    we can not use the accents in Spanish on last names

    4 votes
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    Completed  ·  1 comment  ·  User Interface  ·  Admin →

  7. No menu bar above toolbar

    The blue menu bar doesn't reduce with the window, resulting in the account and language tab float over the toolbar. It prevents the user to access some tools when using RefWorks alongside other programs, with reduced windows side by side

    1 vote
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  8. Be able to restructure folders more easily

    Currently, folder structure is set once created and cannot be modified without recreating and deleting folders. It would be great to be able to click and drag folders so that if we decided to make one folder into a subfolder, or make a subfolder into a main folder, we could click and drag it in/ out without having to create a new folder structure, move/ reassign all the references over, and then delete the previous folder structure.

    64 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update started in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

    Coming Soon: Support for sharing, hierarchy restructuring, bulk actions and folder merging.

  9. Please make the record count on the shared folders display the same record number to all users

    Currently the record count only shows the number of citations added by that user on the shared folders. A shared folder shows "0" if I've added nothing, but might contain 50 items. It would be useful for all on a shared folder to see the same count.

    8 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  10. Move normal view, table view etc to menu bar to make it more visible

    The option to change view from Normal to table and especially citation view is really useful, but it is hidden bottom right on the page. Please can it be added to the menu bar?

    28 votes
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    0 comments  ·  User Interface  ·  Admin →

  11. Link to pubmed

    The old RefWorks version had an option to open the reference in pubmed, that option is not there with the updated ProQuest version? I need to use the update view since google docs and word docs do not link to the old version. I would like a link so I can directly open a reference in pubmed again, please.

    18 votes
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    0 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce this update was completed in October 2025 release. https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

  12. Make the DOI field editable

    Being unable to edit the DOI field in RefWorks creates a huge disincentive, especially for APA users. RefWorks needs to update to the latest DOI format (https:) or make the field accept the updated DOI prefix. Users now have to manually edit the DOI in their document. We are getting a lot of complaints from our users.

    Users also have to delete the unnecessary database URL that is imported with every citation.

    12 votes
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    Completed  ·  2 comments  ·  User Interface  ·  Admin →

  13. Make your system accept my acceptance of the new terms and stop it reappearing on every single page with a threat to delete the account!

    Please please fix this

    3 votes
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    0 comments  ·  User Interface  ·  Admin →

  14. Include number of references in file view

    Finding a reference is difficult in category view, please make it more easier to spot how many references a material is having when navigating to the contents of a folder or a section.
    By having a reference number outside it will be easier to filter just by going through files without need to open then scroll all the way down to find it https://buyessays.us

    1 vote
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    0 comments  ·  User Interface  ·  Admin →

  15. Problems with entering date

    When full dates are entered in long date format (i.e. February 3, 2018), a comma is being added after the day number in the APA Citation view (i.e. 2018, Feb 3,). However, it should be displayed without the final comma (i.e. 2018, Feb 3). Entering the date without a comma (i.e. February 3 2018) into the 'Publish Date' field seems to correct the issue, but does not match the format of date as suggested by the in-field tip (i.e. "Mar 12, 2015" or "2015").

    6 votes
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    Completed  ·  0 comments  ·  User Interface  ·  Admin →

  16. Add Shibboleth Login to RCM Add-in

    Add Shibboleth / Institutional sign-on / Federated Access to RCM Add-in for Word 2016.

    At present Shibboleth / Institutional login is provided via the web interface, but not via the RCM Add-in. The only way to login is with the alternate password option set in RefWorks web user settings.

    24 votes
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    Completed  ·  3 comments  ·  User Interface  ·  Admin →

  17. Add "search" to the view tool

    One of the most useful tools when reading a document is the ability to search in the text. Please provide us with this essential tool when viewing the uploaded PDF documents.

    61 votes
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    7 comments  ·  User Interface  ·  Admin →
    Completed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    We are happy to announce these improvements were completed in January 2026 release.

    https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/030_2025_RefWorks_Release_Information

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