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247 results found

  1. Limit record

    is it possible to limit the import records from Libraries databases (like in the old release)?

    it could be important to have limits of 20-50-100- 200 records per search.
    Thank You
    Giampiero, Università Cattolica di Milano

    1 vote
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    0 comments  ·  Importing References  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  2. My University

    Is it possible to insert the OPAC of my Library (Università Cattolica di Milano) in the list of databases?
    Thank you very much
    Giampiero, Università Cattolica di Milano

    1 vote
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    0 comments  ·  Administrator Tools  ·  Admin →

  3. The new Add-in app really really sucks! It's terrible

    Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  4. APA references for journal articles need correct formatting

    It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  5. exported list of references

    On the old RefWorks, I could enter RefIDs manually on any word processor whatsoever. There's a description of how to do so, here: http://www.refworks.com/refworks2/Working_Offline.htm#Workingoffline

    We should still be able to do this. It's particularly important, since I don't want to be online in order to write. In fact, there are a lot of people who use Freedom or analogous software to cut off the internet when they have writing to do.

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  6. I'm not a reference builder app - you figure it out.

    I don't know how to fix it - that's your job. However, I'm Frustrated that it's a download from GCU but it only works correctly about 60% of the time and I'm not including PDFs in this which, of course, are not supported. I'm about to go back to using a different citation generator. If I wanted to repeatedly build my own citations, I wouldn't need RefWorks, right?

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  7. Platform modification

    Thank you for this opportunity. I want to suggest that the platform be modified so that one can read an article while using the web version.

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  8. Authors editing area

    Thank you for all your good works. Kindly note that editing the authors and title has been giving issues since yesterday. Kindly look into it. More so, each time I click to save my work on Ms word, the refworks page disappears .

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  9. Folders

    Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!

    Sometimes it works, sometimes not.
    Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!

    I've about had it with trying.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  10. Sincronización de mis cuentas de refwork inscritas con diferentes nombres

    No logro sincronizar dos cuentas con diferentes nombres y no puedo acceder a mis carpetas en un solo lugar

    1 vote
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  11. Today after live came on line

    The procedure for adding a PDF upload from the computer to the system is no longer working. Also, while in the system (Refworks) clicking on a PDF file to slide over to the system has two possible outcomes. First, the references are for a different journal, book, etc. or that to will not stick and save to Refworks.

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  12. importing to Refworks easy

    After the latest update on refworks, i have to click on import twice. Firstly, i have to click on import when importing from database and then i have to select a folder and then i have to click on import. I preferred to import my references to not in folder section as i work on one project at a time. And later i transferred all the references to one folder. Kindly give an option, where if the references is imported, it goes directly into not in folder. Unless user specifically clicks on a folder and then clicks on import. It…

    1 vote
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    0 comments  ·  Importing References  ·  Admin →

  13. Italic function isn't working

    Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  14. Add to browser (browser functionality) to sync across applications

    1 vote
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    Closed  ·  0 comments  ·  Organizing References  ·  Admin →

  15. Enhanced reporting in New RefWorks

    Please consider enhancing New RefWorks reporting. Either same reporting as Legacy RefWorks, or report break out for the following categories: All Disciplines, All Department, All Roles. Currently we cannot correlate reporting between Legacy RefWorks and New RefWorks.

    1 vote
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    Closed  ·  0 comments  ·  Administrator Tools  ·  Admin →

  16. Refworks bugs on linux

    Things that currently do not work when trying to import from legacy refworks:

    The "authorize import from legacy refworks button" does nothing

    I cannot upload any file in the "import references" pane

    references were not extracted RIS, BIB and TXT files that I was able to upload in the "upload document" section , and the list of references were saved as a single reference

    I was subsequently unable to delete these references

    I will continue using the (highly functional, excellent) legacy refworks until these issues are fixed

    1 vote
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    Closed  ·  0 comments  ·  Importing References  ·  Admin →

  17. The word tool is not working properly after the latest update

    The citations get stuck in the text, they can not be moved or deleted anymore. fix it please

    1 vote
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    0 comments  ·  Writing Tools  ·  Admin →
    Closed  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    Please refer to the updated documentation that explains how to edit citations with the latest version: Do not use the common Word functions Cut, Copy, Delete, and Paste for citations. Instead of Delete and Cut use the RCM Delete Citation action and instead of Copy, insert an additional example of the citation.
    The full documentation can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0500_RefWorks_Plugins%3A_Connecting_Your_Browser%2C_Microsoft_Word%2C_and_Google_Docs_to_RefWorks#RefWorks_Citation_Manager
    Editing Citations via the Edit pane ensures they will always be connected to RefWorks and manual changes won’t be overridden, as happened in the previous version. We do plan to allow manual edits at a later time, in a more advanced manner than was previously supported. The updated RCM has many improvements over the previous version and we will be developing it continuously.

  18. El nuevo RCM no funciona correctamente en mac

    Por favor, podrían mejorar la nueva mejora RefWorks Citation Manager. En mac da problemas. No funciona correctamente para los estilos bibliográficos. Si quiero cambiar de un estilo a otro, no puedo buscar un nuevo estilo.
    Gracias

    1 vote
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    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →

  19. Keep search terms while searching PubMed from within New RefWorks

    In the Advanced search form, if a user types in a term then decides to change the search field, the text they type is erased. This leads to user frustration. I reported it to the Support Portal and go the reply that is by design not a bug. This would be a suggested improvement, if you would like to make suggestions for improving the product please add them to our forum at https://ideas.exlibrisgroup.com/forums/909445-refworks . The suggestions made here are used by the management and development team to chart future product development.
    So here it is and thank you for considering…

    1 vote
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    Closed  ·  0 comments  ·  User Interface  ·  Admin →

  20. Modify the RIS file import from Scopus to recognize origin

    When the automatic importing from Scopus was working, there was an icon indicating it was from Scopus. This does not happen with the importing from Scopus as an RIS. Can that Icon be added?

    1 vote
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    0 comments  ·  User Interface  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

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