Skip to content

RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

43 results found

  1. Write n cite plug in for Microsoft Word 2017 and later, I cannot cite with RefWorks anymore

    Write n' Cite plug-in for Microsoft Word 2017 and later, please. I cannot revert the update as my university won't let me download earlier version packages and I cannot cite using RefWorks anymore.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Hide/Remove a System Folder

    Unidentified folders which are not created/shared in an account are displayed on WNC.
    Uncreated/Unshared folders in an account are displayed on WNC. We've heard that they are system folders to sync WNC documents with RefWorks and we cannot hide or remove them at the present specification. Could you please meke it possible?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Remove ssl 3.0 from write-n-cite.

    Remove SSL 3.0 as it is old, unsafe and no longer supported on many university workstations.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. What about Write-N-Cite in Word 2019?

    Many new students are now working with Word 2019; does the newest version of Write-n-Cite (4.6.69) support this Word version?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. APA 6th website with no author

    The current method that RCM uses does not look like the APA 6th method, e.g. APA 6th e.g. "The Quick Brown Fox," 2019 RCM e.g. The quick brown fox.2019.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. APA 6th punctuation in references

    The references inserted into an APA paper using RCM should place two spaces after a period that ends each sentence.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.

    sorry after updating to current os for Mac citation manager has stopped recognising institutional login from within word. disappointing.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Is it possible to get the add in file for the reference citation manager to install it manually on systrem which didn't support the store?

    Is it possible to get the add in file for the reference citation manager to install it manually on systems, which didn't support the store?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Chicago 17th Author-Date style

    Please make the style for Chicago 17th correct in all respects. I have found errors in the citation of journal articles and a chapter in an edited collection. There may be other errors. Strangely, the errors occur in newly entered references, not in references imported from legacy refworks. Also, any editing of an imported reference cause the citation to become incorrect.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. WNC "formatting document" glitch

    When using WNC, it is possible to get a glitch, which causes MS Word to freeze to "formatting document" when adding or removing references into the text. This is most likely due to existing "broken" references in the text. I managed to fix this by completely removing the citation and parts of the text surrounding it. Removing only the visibly broken citation in the text and saving caused the problem to reoccur. Problem is discussed here:
    http://refworkscommunity.ning.com/forum/topics/formatting-document

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Fix MS Word Cite-n-Write plugin

    MS Word Cite-n-Write plugin has many custom style related bugs and problems. Usually fields won't update values as expected when syncing and updating, and creating localizations is rather difficult. Also exporting and importing CSL styles is impossible or too complex.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Add "one line one cite" feature. Gives people ability to insert in-text citations in programs other than Word or Google Docs.

    Our campus is using Microsoft Office 365. The "one line one cite" feature that was available in the Legacy version gives the option of being able to insert citations/create bibliographies in other writing software.

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your feedback. We don't see this feature being included in the product roadmap at this time, since it isn't aligned with currently most requested functionalities and feature requests.

  13. Add the ability to resize the window of Write-N-CiteⅢ and WNC4

    It may be useful for users to be able to change the window size of Write-n-Cite III and WNC 4 as they like.

    26 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Save to Refworks

    Can't drag save to refworks to the favorites bar on microsoft edge and can't down load refworks to word anymore

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    Closed  ·  0 comments  ·  Writing Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. LibreOffice integration via a plugin (like Write-n-Cite with Word)

    Although RefWorks supports exporting bibliographies in ODF format, it's missing the integration with LibreOffice. Other reference management tools do provide this, so it would be useful if RefWorks did as well. Thank you!

    36 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Cut and paste references in google docs

    It would be great if it was possible to cut and paste in google docs without the references in the text you cut out disappears, or aren’t recognized as references when they are pasted into the text again.
    They don’t do this immediately but when you update the document or change your citation style.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Quick Cite: Support footnotes

    Quick Cite does not currently support notes.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  18. Browser neutral logging in to RCM add-in

    When you try to log in to the RCM add-in, you have to have Internet Explorer loaded on your machine. If you don't get you get an error message (but it doesn't tell you why). I'm not a developer, but I'd be very surprised if there weren't a way to make this call browser neutral, rather than specifying a particular browser! Windows 10 is NOT delivered with IE, it only comes with Edge. We have to tell our students to download a useless outdated browser, just so that they can log into RCM!

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Write-n-Cite

    Apreciados señores RefWords, les agradezco me colaboren informandome como hablitar el Write-n-Cite en el word de Microsoft offcie 365 proplus.

    Gracias por su respuesta

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Write-n-Cite

    Dear RefWords gentlemen, I thank you for collaborating informing me how to speak the Write-n-Cite in the Microsoft word offcie 365 proplus.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base