How can we improve Content?

Why vote on content enhancements?

Why vote on content enhancement requests? ExLibris should automatically update verified content in the knowledgebase. Considering how much libraries spend on electronic resources, maintaining the knowledgebase should be a high priority. Serials Solutions does this very well.

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Jennifer van Sickle shared this idea  ·   ·  Admin →

Hello all,

There are many considerations for content to be added, and one major factor is the impact we can provide for our community when adding a new resource.
This is the purpose of the voting system which exposes to us the significance and importance of specific content.
Of course we work closely with many providers with whom we maintain a dialog to ensure that the content is added in a timely manner. Providers also request that we add content, and we comply as well.

Best,
Rael

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  • AdminRael Elstein (Product Manager, Ex Libris) commented  · 

    Hello Jayne and all,

    The voting system is indeed primarily for requesting new content, as stated below.

    For enrichment, we utilize this platform to receive requests and be able to approach providers with the incentive of mutual customers requesting that we add their rich content.
    Please note that enriching content in the CZ requires that the provider sign an agreement with Ex Libris to provide their MARC records that will be made available to the entire Alma community, something that not all providers can/will do.
    That said, we always look into the requests for enrichment and approach providers to gauge their interest.

    Best,
    Rael

  • Jayne Kelly commented  · 

    If the Content Idea Exchange is only for new content, why am I being advised to use it by Ex Libris Sales Force staff when I request enrichment for existing content in the Community Zone?

    I recently requested the enrichment of records attached to the Gale Eighteenth Century Collections Online I collection and was told to submit the request again here.

  • Stacey van Groll commented  · 

    Hi Jennifer, The Content Idea Exchange here and Content NERS is for voting on new content, with a goal of Ex Libris then prioritising adding new collections which are important to customers. They state regularly that these voting platforms are not for requesting updates to existing content.
    Cheers, Stacey van Groll, University of Queensland

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