Ensure data security and privacy policy compliance?
Created by Steal Brainrot
In the context of libraries using Esploro in conjunction with Alma, is it possible to develop a user interaction analytics module — including record access frequency, record views, record edits — to help libraries identify active researchers and then recommend personalized support (publication advice, citation tracking, etc.), and if so, how should such a module be built to ensure data security and privacy policy compliance?
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Neeha Hashmi commented
Yes, it’s possible to build a user-interaction analytics module for libraries using Esploro with Alma. Such a module can track record views, edits, and overall activity to help identify active researchers and offer personalized support like publication guidance or citation alerts.
To build it safely, the module should use official Alma/Esploro APIs, collect only essential activity data, and store it in a secure, access-controlled analytics environment. All data must be pseudonymized where possible, encrypted in transit and at rest, and accessible only to authorized library staff.
Privacy and compliance are crucial. The library should:
Clearly explain what data is collected and why
Obtain consent or ensure a lawful basis
Provide opt-out options
Set data-retention limits
Perform a Data Protection Impact Assessment (DPIA) before launch
The analytics should be used as advisory insights, not automated decisions. With proper security, transparency, and governance, this kind of module can help libraries better support their researchers while staying fully compliant with privacy policies.
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