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5 results found

  1. Increase customisation options for the resource sharing request form

    User experience testing that we conducted showed that most users prefer to place resource sharing requests via the resource sharing request form in Primo. Users also expressed frustration with some aspects of the form including the format of the fields. They also expected that the Library could add notices relevant to the resource sharing service to this page.

    The current options for configuring this form do not allow us to meet the expectations of our users. We would like to have more options for customising the page the form is on and the form itself. Specifically we would like :…

    357 votes
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    We are looking into improvements that can be made to the Primo VE form, such as:

    • Add a custom notice or message to the form
    • Improve the form fields’ responsiveness to the requested format (book/article and physical/digital)
    • Look into ways to enhance the configurability of the look and feel for the form
  2. Blocking borrowing requests on books published within the last year

    With an active automatic rota for books, borrowing requests sent from Primo to Alma are automatically sent to partner. This applies for books published within the last year as well. Before we activated the autoROTA, we would usually change most of these borrowing requests into purchase requests and place the patron on a waiting list.
    New books requested by a patron are often items we want to purchase ourselves, and not spend money on borrowing from our partners in addition. With the autoRota there is no way for us to block these borrowing requests from being sent.

    We would like…

    200 votes
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    Hi,

    We’re thinking along the lines of enabling rules that will automatically turn resource sharing requests to purchase requests based on criteria such as:
    - Requester User Group
    - Copyright related block
    - Publication Date within time
    - Request failure Yes\No → This will enable to set the rule to work when the request is created or when it is rejected

    The rules output will have options to either create purchase request in addition to the resource sharing one or cancel the resource sharing request and create purchase request instead.

  3. Allow "ignore_lender_due_date" setting to be customized per resource sharing partner

    Currently the "ignorelenderduedate" setting in the Alma Customer Parameters Mapping Table is a global setting; it applies to all resource sharing partners. This is problematic for consortia who have resource sharing partners for consortia members, as well as a resource sharing partner for ILLiad.

    Setting "ignore
    lenderduedate" to "true" works for our consortia resource sharing standard checkout, but ILLiad due dates must be entered manually.
    Setting "ignorelenderduedate" to "false" works for the ILLiad lender due date, but then consortia due dates must be entered manually.
    If "ignore
    lenderduedate" could be…

    153 votes
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  4. Resource sharing search

    Our Resource sharing staff at Sheffield Hallam University would like there to be an All category in the Find box, as there is under Find and Manage users. This would enable them to work more efficiently and would allow them to interrogate more than one index at once.

    See attached image for a comparison between the two find boxes.

    106 votes
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  5. New fields on Alma screens missing from Primo RS form

    In the December 2017 enhancement, the fields Chapter Author, Chapter Title, and Editor were added to the Alma Resource Sharing screen and Chapter was renamed Chapter Number.
    However, these fields were not added to the Primo Resource Sharing form, which means all the details must be entered in one field such as. Chapter details: title, author, number.
    As most Resource Sharing requests arrive via the Primo form, it would be helpful if EXL fixed this too.

    18 votes
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