Alma
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22 results found
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Decrease time allowed between duplicate resource sharing requests
Currently, there is a forced 10 minute wait time before submitting duplicate resource sharing requests for the same title. We very often have patrons requesting multiple parts of a set that requires library staff to submit additional requests on behalf of the patron. Having a 10 minute wait time between requests is unreasonable and a significant waste of staff time to input requests. A request for six volumes of a set will take a staff member at least 50 minutes to submit all requests, if the requests are timed and spaced evenly.
The threshold for blocking duplicate requests should be…
78 votesDo note that requesting the same title but with a different volume,chapter, pages or note is allowed without having to wait. This is intended to allow requesting multiple parts without having to wait.
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Renew resource sharing loans
Currently it seems that only requests with a Received status show the 'request renew' option. This should be extended to requests that have the status 'loaned to patron' as these are more likely to need renewing.
9 votes‘Loaned to Patron’ requests may be renewed, see https://www.screencast.com/t/qq8E8gB4x1
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