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Alma

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22 results found

  1. Decrease time allowed between duplicate resource sharing requests

    Currently, there is a forced 10 minute wait time before submitting duplicate resource sharing requests for the same title. We very often have patrons requesting multiple parts of a set that requires library staff to submit additional requests on behalf of the patron. Having a 10 minute wait time between requests is unreasonable and a significant waste of staff time to input requests. A request for six volumes of a set will take a staff member at least 50 minutes to submit all requests, if the requests are timed and spaced evenly.

    The threshold for blocking duplicate requests should be…

    78 votes
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  2. Renew resource sharing loans

    Currently it seems that only requests with a Received status show the 'request renew' option. This should be extended to requests that have the status 'loaned to patron' as these are more likely to need renewing.

    9 votes
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