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103 results found

  1. Alert RS staff when Shipping a Lending Item that has also been requested by a library

    When there are two requests for a book: one for the RS library and the other for our patron, the RS library is able to ship the item with no limitation and the patron's request is cancelled!! The ides is for the RS staff to be alerted that the book is requested when they ship it, and to answer the question "Do you still want to Ship?" Yes/No? We have also sent a case about this and were told that changing the Pickup Location to "Pickup Anwhere" would prevent the cancellation, however, this is problematic as we do not want…

    6 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  2. Shipping cost lender rule partner code prefix

    When setting up the Shipping Cost lender rules, there is no ability to add a rule that allows you to adjust the price based on the partner code prefix. Currently you have to add every partner to that list, and when partners are added or removed you need to manually recreate the parameter list again. (Because you can't edit the parameters, only delete.) Having to manually update these rules is unnecessary work, and the alternative is to manually edit the costs for every partner that doesn’t fit the standard code rules. These issues, and the errors caused by manual editing…

    6 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  3. Add min-max age filter (eg, 1 week-2 weeks) to resource sharing request

    Our RS requests need regular maintenance. Typically we look at those that are at least 1 week old. The current request filters show all requests up to a week (Today, Yesterday, Three Days Ago, etc., up to a week) or up to a month (same as the other filter, except all the way up to 30 days). It would be nice to ONLY see requests of a minimum age (eg, 1 week and older). And possible a range (min-max slider).

    6 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  4. Keyboard Shortcuts for Resource Sharing

    Would it be possible to assign Keyboard Shortcuts for the following commonly used Resource Sharing tasks?

    Lending Requests
    Borrowing Requests
    Shipping Items

    6 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  5. Alma - direct / static link to rs resource sharing form

    We simply need a link to the rs form we can send via email or put in a web page. This link link should automatically ask for authentication.
    Right now this is possibile only using PDS authentication[1]. Which is however about to be discontinued by the end of the year. We switched to SAML and Alma based integration profiles in Primo, so we can have only the link to RS form as menu link in Primo, but we have no way to have a have a static / direct link.

    [1]
    https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/060Alma-Primo_Integration/040Configuring_the_Primo_Front_End_for_an_Alma_Data_Source/100Direct_Linking_to_the_Resource_Sharing_Request_Form

    6 votes
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  6. Compare loan due date with partner library's due date to determine renewal

    We have the mediated patron renewal workflow activated for Borrowing Requests. Users often request renewal of interlibrary loans via My Library Account that do not need renewing with the partner library because a further loan period fits within the due date that the partner library has set.
    Currently, staff check these two dates manually and extend the user's due date in their record if a renewal with the partner library isn't necessary.
    However, we would like Alma to have the ability to do this check for us, and automatically extend the user's due date if it is within the partner…

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  7. Display of actions on Borrowing screen

    We would like to change the order of the actions on Borrowing requests. Currently the order is:
    Duplicate, Send, Send Query to Patron, Request Renew, Receive, Edit Shipping Cost, Recall, Return, General Message, Reassign.

    We would like to split Send and Send Query to Patron.
    A possible solution is to change the name to: Patron Notification or Notification to Patron.

    Thanks

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  8. Override Resource Sharing Request Limit

    There is an Active Resource Sharing Request limit, which you set in the Fulfillment rules for your resource sharing libraries.
    However there doesn't appear to be an ability to allow staff to override this limit, which from time to time they need to do.
    I propose that there is a parameter that allows staff with a particular role the ability to override this limit.
    Either something that was set as the default for the Fulfillment Services Manager role, or a block preference that you can override.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  9. Request status "Pending" and "On Waiting List"

    Add statuses to resource sharing borrowing request status field

    Is it possible to add two more statuses to the drop-down list for the Request Status field in a resource sharing borrowing request? We would like to add “Pending" and "On Waiting List".

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  10. Alma RS Borrowing - view the patron ID (primary identifier) number in the main body of a borrowing request

    When you edit a borrowing request you can't see the patron ID number in any of the fields. It is only seen when you come out of editing a request and view the details next to the Request name. It should be seen with the request information.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  11. Borrowing: Upload File, Add Note option

    It should be possible to add a Note at the same time as Uploading a File to a patron. Currently, we have to send a separate Patron Query Template after the link has been sent.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  12. Make personal delivery labels in Resource Sharing request form configurable

    We have had many complaints from users who don't understand what Work Address means in the pickup/delivery location drop down menu in the resource sharing form, or they don't even see it.

    We much prefer the layout within the patron physical item request form where home and work address are separated from Library pickup locations under a personal delivery heading and where we can customise the labels for Home and Work Address.

    Please make the same functionality available in the resource sharing request form so that we can make all of our request forms a consistent experience for users.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  13. Prevent hold requests for users not eligible for Resource Sharing from being converted into Resource Sharing requests

    When you convert a hold request into a resource sharing request, Alma does not check the resource sharing library's borrowing resource sharing fulfillment unit rules to make sure the user is allowed to submit resource sharing requests. This makes it possible to create resource sharing requests for users who do not have resource sharing privileges. When converting a hold request into a resource sharing request, Alma should check the check the borrowing resource sharing fulfillment unit rules. If the user is not allowed to submit resource sharing requests, a warning message should appear.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  14. Update Date

    The Update date in the RS record is not updated when we send a General Message or a Will Supply letter to Partners.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  15. Renewing resource sharing requests in Lending

    Resource Sharing lending and renewals.
    Currently you can only change the date in the lending side by searching for the barcode in physical items and clicking edit, scrolling down to the date box allows you to update. This information is carried across into the catalogue but not on the lending resource page, we can find no way to manually change here either. It would be great if once the date has been changed in one Resource Sharing area it is displayed in all.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  16. Automatically add specific blocks to a patron record by type of fine

    We would like to be able automatically add a specific block to a patron record by a type of fine once it as reached a specified amount.

    We have recently set up a new block for oustanding resource sharing borrowing request charges (we charge our patrons for renewals). We would like this to be automatically added to the patron record once the fines `active balance' reaches £13.95 which is the equivalent of 3 renewals.

    5 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  17. Borrowing: Upload File, Preview File option

    When Uploading a File, it should be possible to preview the file before clicking on send, to prevent the wrong file from being uploaded.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  18. Borrowing request - "save and edit" button for all requests.

    Now "save and edit" is only an option for the borrowing req. made manually, would be helpful option for all req.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  19. Note in pop-up requester card in Borrowing requests

    We have certain patrons with special conditions (e.g. they can't use ebooks) that we need to know about when we're putting through Borrowing requests. We keep a record of these in a spreadsheet, but this wastes a lot of time for staff.

    I would like to see notes in patron records display in the Requester information pop-up card in Borrowing requests. This will make it a lot easier for staff to manage these requests.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  20. Reactivate exported borrowing resource sharing requests

    Resource sharing borrowing requests which have been exported to third party broker systems should be able to be reactivated, in the same way as completed requests sent to P2P partners.

    This is needed because we make mistakes! Sometimes a request is sent to a broker by accident.

    We also need to be able to handle workflows which combine brokers and P2P partners. We want to be able to send a request to a broker system, and then if the request cannot be filled via that broker, to be able to return to the Alma request and assign alternative P2P partners.

    4 votes
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    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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