75 results found

1. New UI - request pickup location

   When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the previous behavior be restored?

   When placing a physical item request for a user the 'Pickup at' box is confusing. If you just click in the box or hit the drop-down arrow the only suggestion that comes up is 'No campus' . You then need to click on 'No campus' to get up a pickup locations list to choose from. The old UI gives 'No Campus' but also lists the other pickup locations as well. I'm told this is because the new UI groups libraries to improve the clarity of the list, but it seems to have created a backwards step in usability. Can the… more

   13 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

2. Is it possible to implement a timestamp when "Pick up from shelf" items have already been printed but not yet been processed?

   If a timestamp could appear, including the date/time that slips were printed for "Pick up from shelf" items, it would be known slips have already been generated and items are in process of being fulfilled. Sometimes staff have to attend to other matters before actually processing these items, but already have print slips in hand.

   This would be a lot more sustainable then the alternative: the same Pick slips being printed several times since it appears that these tasks haven't been tended to.

   Thanks for considering!

   7 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

3. We need to be able to limit the number of patron holds

   We have patrons inundating us with hold requests. We'd like to be able to configure Alma to limit holds by amount.

   5 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

4. We need to have a way to limit the number of holds a patron can have at one time. You can limit bookings, but that's not holds.
   4 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

5. Request cancel: Can we make the reason drop down options configurable?

   Some of the options for canceling a request do not apply to our institution, so I would like to put the most likely options at the top of the drop down menu.

   7 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

6. Add Print slips option on Active Hold Shelf Screen

   It appears ALMA does not have the ability to generate an email (print job) to print hold slips for items that are returned with pending holds.

   A great option whether the ability to have those slips print automatically upon return is developed or not, is to force print applicable hold slips from the active hold shelf screen.

   In theory, if an item is returned with a pending hold, when the item is scanned as returned the hold is activated and as a result should appear on the "active hold shelf" list . If a slip does not print, the staff member should be able to go into the active hold shelf screen, select the hold for which they need a slip, and print the slip for that hold.

   Ideally, I would prefer the slip to print automatically as a result of being scanned as returned but the ability to force print the slip is a great feature to have regardless.

   Thanks

   It appears ALMA does not have the ability to generate an email (print job) to print hold slips for items that are returned with pending holds.

   A great option whether the ability to have those slips print automatically upon return is developed or not, is to force print applicable hold slips from the active hold shelf screen.

   In theory, if an item is returned with a pending hold, when the item is scanned as returned the hold is activated and as a result should appear on the "active hold shelf" list . If a slip does not print, the staff… more

   5 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   1 comment  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

7. Limit to the number of request per item

   We would like to have a limit on requests per item? Would it be possible to add this as an option to select (or not), with a self-chosen number for the limit. Otherwise a book could be requested by 25 people for example and after a while (months) it wouldn't be picked-up due to lost interest.

   12 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

8. Allow multiple requests on title independent of description field content

   Allow multiple requests for the same user on title independent of description field content.

   1 vote

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

9. Add feature to Bookings to allow for set up time between checkouts

   When a user makes a booking in Alma there is no allowance for set up for the item after it is returned and before it is checked out again. This lack of time for set up may not be an issue for things like books, but if the item is a laptop that needs to be reimaged before it goes out to the next user then this can be a problem. I believe that adding a set up time option to the booking TOUs would help moderate this issue. The set-up time would be added to the end of the booking to ensure that there was an interval before the next booking could be scheduled. The library staff should be able to customize the length of the set-up time in the TOUs. Options for Min. hours or days would provide flexibility for a variety of different types of items to be booked with set up time appropriate for the item.

   When a user makes a booking in Alma there is no allowance for set up for the item after it is returned and before it is checked out again. This lack of time for set up may not be an issue for things like books, but if the item is a laptop that needs to be reimaged before it goes out to the next user then this can be a problem. I believe that adding a set up time option to the booking TOUs would help moderate this issue. The set-up time would be added to the end of the… more

   8 votes

   Vote Vote Vote

   Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   1 vote 2 votes 3 votes Remove votes

   You have left! (?) (thinking…)
   0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

10. Change the pick up location when an item is "On Hold Shelf"

    When an item is "On hold shelf" (in a library A), by clicking on "Edit", we can change (only in Alma fortunately) the pick up location (to the library B for example).

    It's a good option, useful when a user has made a mistake and would like to change the pick up location.
    In Alma, currently, when you use this option (so edit > change the pick up location", there is no notification to the library A (livrary A have to send the book to library B).
    So, in the patron folder, the pick-up location is B (as the user's request) but in reality the book is still in the library A.

    Library A can't know that user has requested an other pick-up location.

    In fact, this option is useless as offered.

    If a user resquest to change the pick-up location when the item is "On hold sheld", the item should appears in the "Expired Hold Shelf Item" > "Send to the library".

    Thanks

    When an item is "On hold shelf" (in a library A), by clicking on "Edit", we can change (only in Alma fortunately) the pick up location (to the library B for example).

    It's a good option, useful when a user has made a mistake and would like to change the pick up location.
    In Alma, currently, when you use this option (so edit > change the pick up location", there is no notification to the library A (livrary A have to send the book to library B).
    So, in the patron folder, the pick-up location is B (as the user's… more

    17 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

11. Placing requests through ALMA for items in stock

    When a borrower has forgotten their ID card and asks us to keep books for them, in the past we have issued these to the Holds Trolley, so that we know where they are, until such time as the borrower returns. However, we want to convert these into official requests, so that they are time limited; cannot be requested by anyone else in the meantime; and no student can request more items than their limit, thus denying other people the use of those books. To make this an easy process, is it possible to enable the ‘Scan in items’ function to create a list of items that are in stock and to allow the whole list to be placed on request for one borrower in one process? At the moment, ‘Scan in items’ is set up as ‘Work order type’ but could this or the subsequent status include ‘Physical item request’? When looking at an individual item’s record, the ‘Work orders/requests are lumped together in the ‘More info’ pop-up, which suggests that they are somehow linked.

    Another option would be to allow such a list of requests to be placed from the borrower’s account, using the ‘Submit request’ button but that it was set up in such a way that you could create a whole list of items as Physical item requests, rather than having to go through the process for each individual item, which is tedious.

    When a borrower has forgotten their ID card and asks us to keep books for them, in the past we have issued these to the Holds Trolley, so that we know where they are, until such time as the borrower returns. However, we want to convert these into official requests, so that they are time limited; cannot be requested by anyone else in the meantime; and no student can request more items than their limit, thus denying other people the use of those books. To make this an easy process, is it possible to enable the ‘Scan in items’ function… more

    1 vote

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

12. Print slips in lc call number order

    In the resource request management area when printing the pull slips it would be helpful to have the option to print these in LC Call Number Order.

    3 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

13. Clone Requests

    We have a need to easily copy requests, especially booking requests. For example, our media library frequently needs to book the same item for the same faculty member multiple times. A faculty member may be teaching 3 sections of the same course, on Monday, Tuesday and Thursday. The library staff member would like to make a single request on Monday, and copy the request for Tuesday and Thursday easily, or add multiple dates/times to the same booking request.

    4 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    2 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

14. On shelf hold button as Smart option

    Placing holds. Instead of having the "override 'On Shelf Request Policy'" button permanently display, only show it when applicable.

    2 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    0 comments  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

15. "Pick from shelf" facets - group by time

    We would like to be able to group "Pick from Shelf" requests from today and yesterday.
    This option would be the standard option we would use most days, to avoid constantly searching the shelf for items which are not in place..

    None of the existing facets in this screen result in the full list of most recent requests.
    What we need is a combination of "today" and "yesterday".

    2 votes

    Vote Vote Vote

    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    1 vote 2 votes 3 votes Remove votes

    You have left! (?) (thinking…)
    1 comment  ·  Fulfillment - Requests  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close
    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team