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Alexandra

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  1. 28 votes
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    2 comments  ·  Alma » Other  ·  Admin →
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    Alexandra supported this idea  · 
  2. 510 votes
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    We are investigating the options for enhancing the job reports as part of a general enhancement to the jobs UX, which will then allow gradually deploying report enhancements to the different jobs in Alma.

    Alexandra supported this idea  · 
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    Alexandra commented  · 

    This would be very welcome, it would indeed save time to both customers and Ex Libris in a lot of situations. It is very frustrating sometimes to be working on something and have to stop due to the need to open an incident with Ex Libris when in effect, the log reports often contain information meaningful enough to help solve an issue there and then (my recent example: there were duplicate accounts for the same user resulting from our recent data migration, which prevented job report emails to get through and the exported file to be saved to the local folder since Alma didn't know which user account to use; it was a simple enough solution once this information was known that could have been dealt with straight away).

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