Troy Compton
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82 votesTroy Compton
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13 votesTroy Compton
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Hello Moshe,
Thank you for your comment.
I understand we can create a patron record that is managed by visiting library but is linked to the home library for updates to ensure the user is still active and isn't expired.
One of the reasons I added this Idea to the exchange was because of the fines and billing.
If one of our students had an item sent from another library and it was checked out, but not returned, the system would automatically bill them and transfer the bill to our cashiers office to be collected. The student would then have to pay or return the material before registering for classes or receiving a diploma or transcripts. In this instance, the majority of students return the items rather than pay the bill.
If our student went directly to another library and checked out an item through visiting patron, the lending library would have no recourse to ensure they return the item or pay the bill. They could utilize analytics to track items from visiting patrons that are billed and then contact the home institution for help, but that takes away the automation and work the system could be doing.
Instead of creating an additional record that is linked to the home library, I think it would be better if the item was just directly checked out to the home library.