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Bronwen Blatchford

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  1. My Library Account: add Recalled Loans Tab

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    6 comments  ·  Primo » User Functionality  ·  Admin →
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    Bronwen Blatchford commented  · 

    Agree wholeheartedly with this suggestion; we have been getting complaints from users that they didn't know an item was recalled. Emails get buried/treated as spam/hived off into 'other' rather than focused in Outlook web. We also have the problem that, if a user picks an item up from the hold shelf and there are other requests on it, they don't get the recall email at all (as we don't shorten due dates).

    With auto-renewals in place, anything that can be done to highlight recalled items is welcomed. We are looking at re-purposing the loans.brief.2 field as per Toby's excellent suggestion.

    Help from Ex Libris here would also be very warmly welcomed!

    Bronwen Blatchford supported this idea  · 
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