Add "reports" facet in the order history
The order status reports we receive via email indicate report codes for instances where items are backordered, etc. We currently do not have a way to filter the "Order History" selections according to these reports. We need to be able to filter the list according to the "report date" and "report code" along with any other "report" information sent to us in the emails we receive so we can see which items are in a report code status. For example, the email indicates "Report Code: Out of Stock-Backordered(20)" for one of our titles and "Report Code: Additional Searching Required (21)." The email is the only way we can see these statuses, Rialto does not provide a "Reports" facet. We need to see a "Reports" facet or other tool that allows us to filter by order date and/or the report code.
Please see the screenshot for an example of the email.
Brady Cross
shared this idea
The Rialto team has reviewed this idea but at this time it does not align with our roadmap initiatives. We appreciate your feedback and encourage you to continue to participate in the Ideas Exchange process.
Best,
Heidi Whitehead
Rialto Product Manager