Notification of cancelled orders where a different ISBN will be supplied - better workflow with Alma POLs
If we place an order and later receive notification that the ISBN ordered is not available and a different ISBN is to be supplied, Rialto requires the cancellation of the original Alma POL and creation of a new one for the new ISBN in Rialto. Pre-Rialto, in such cases we could relink the Alma POL to a new bib record, which was quicker and created fewer cancelled POLs on Alma. We would like a more streamlined workflow for this scenario, requiring less manual work.
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Thank you for your suggestion. The Rialto team is reviewing this idea to determine how it might fit into our future plans. We cannot provide a timeline for these ideas, but be sure to check back often and vote for the ideas you support to receive status and comment updates.
Best,
Heidi Whitehead
Product Manager, Rialto