Notification of cancelled orders where a different ISBN will be supplied - better workflow with Alma POLs
If we place an order and later receive notification that the ISBN ordered is not available and a different ISBN is to be supplied, Rialto requires the cancellation of the original Alma POL and creation of a new one for the new ISBN in Rialto. Pre-Rialto, in such cases we could relink the Alma POL to a new bib record, which was quicker and created fewer cancelled POLs on Alma. We would like a more streamlined workflow for this scenario, requiring less manual work.
Thank you for your suggestion. The Rialto team is reviewing this idea to determine how it might fit into our future plans. We cannot provide a timeline for these ideas, but be sure to check back often and vote for the ideas you support to receive status and comment updates.
Best,
Heidi Whitehead
Product Manager, Rialto