Skip to content

Rapido

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve Rapido by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines. Thank you.


How can we improve Rapido?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

4 results found

  1. Borrowing mediation rule to consider Item Policy/TOUs

    Rapido currently considers a title available for request if it is part of a configured participating set.

    When a borrowing mediation rule is configured with parameter ownership + availability, borrowing requests are intercepted if the IZ owns the title and that its related item is available. The problem is that requests are intercepted even when items do not have a loanable policy in the IZ in question (e.g. on-site use only). Indeed, the availability parameter of the rule considers "item in place", and not the presence of an item in any of the Rapido participating sets.

    We would like the…

    114 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Configuration  ·  Admin →
    Completed  ·  AdminMeghann Weldon (Admin, Ex Libris) responded

    The January 2025 Rapido release allows libraries to define participating items for the fill locally workflow. https://knowledge.exlibrisgroup.com/Rapido/Release_Notes/2025/Rapido_2025_Release_Notes?mon=202501BASE

  2. Automatically populate requester email address if empty for lending digital requests

    If the Requester Email field is empty on a digital request, Rapido doesn’t prevent the item from being shipped. We would like Rapido to provide a pop-up message to prevent the item from being shipped if the requester email field is empty. The pop-up message would provide the option for the staff to choose the preferred email address on the partner record or enter a different email address.

    21 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Configuration  ·  Admin →
    Completed  ·  AdminMeghann Weldon (Admin, Ex Libris) responded

    The September 2024 release adds an alert to the request and pop up note during shipping action to support staff knowledge of the lack of email address. Thank you for this submission. See: https://knowledge.exlibrisgroup.com/Rapido/Release_Notes/2024/Rapido_2024_Release_Notes?mon=202409BASE

  3. Replace Download Link from Primo My Account with Notice of Expiration, upon Expiration

    Once a download link has expired, it is misleading to leave this in the patron's My Account area. Upon expiration, please replace this download link with a notice of expiration.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Configuration  ·  Admin →

  4. Show lending library on Receive Item screen

    Sometimes multiple libraries fill a request for an item but you cannot see who the system thinks supplied the item without opening the request. Please add the lending library to the Receive Item screen so that you can ensure you are receiving the correct book from the correct library.

    60 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Completed  ·  2 comments  ·  Configuration  ·  Admin →
  • Don't see your idea?

Rapido

Categories

Feedback and Knowledge Base

(thinking…)