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1 result found

  1. Mediate requests based on presence of certain fields

    We would like to be able to mediate requests based on the presence or absence of certain fields, such as the page numbers. For instance:

    For physical requests which include the number of pages in the book due to either an error in the patron understanding the blank form or a database importing information wrong, anything that gets sent directly to a RapidILL partner gets interpreted by the system as a copy request. The lending library will either send back a bad citation or pass it on without filling it, delaying the request and wasting potentially multiple lenders' time. We'd…

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    Under Review  ·  1 comment  ·  Staff processes  ·  Admin →
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