Make Single Sign-On (SSO) Login More Prominent on Login Page
I have to do a lot of outreach on campus to remind faculty to set up their account using the Single Sign-On (SSO) option, due to the fact that the login page makes it appear that you should "Sign-In Using Your Pivot Account". If the login page listed SSO as the first and most prominent option, ahead of "Sign-In Using Your Pivot Account," then I feel we could avoid much of this confusion and I wouldn't have as many faculty setting up an unnecessary second account. And users who don't find their institution from the drop-down menu could move on to the next option.
Sarah Harman commented
It would be even better than the suggestion above, I believe if institutions with SSO have a landing page where SSO is the only login option.