Make Single Sign-On (SSO) Login More Prominent on Login Page
I have to do a lot of outreach on campus to remind faculty to set up their account using the Single Sign-On (SSO) option, due to the fact that the login page makes it appear that you should "Sign-In Using Your Pivot Account". If the login page listed SSO as the first and most prominent option, ahead of "Sign-In Using Your Pivot Account," then I feel we could avoid much of this confusion and I wouldn't have as many faculty setting up an unnecessary second account. And users who don't find their institution from the drop-down menu could move on to the next option.
Lauren Essick
shared this idea
This was completed with our March release earlier this year. The SSO/institutional credentials option is now the first option users see on all login pages and is much more prominent than before.
We have explored an option for institutions to force users to only be able to login via SSO, but this is currently on hold because if SSO ever goes down (which can happen more frequently than we would like and for a number of reasons both on the Pivot side or institution side) then users would have no alternate option to access the service. We feel offering both options is beneficial.
If you would like to suggest further improvements in this area, please open a new idea exchange idea.
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Sarah Harman
commented
It would be even better than the suggestion above, I believe if institutions with SSO have a landing page where SSO is the only login option.