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50 results found

  1. Reliability and trustworthiness

    I am working with a folder containg 20k+ references (never again!). The data is locked in to RefWorks because of the size of the folder (never again, as I mention). I am attempting to export .ris files with 1000 items per export.

    Paging through the data, it takes on average 1 minute to move from page to page. If something goes wrong, you cannot maintain your place in the list, the display returns to the beginning, showing 50 per page.

    The export usually downloads a .ris file to the downloads folder. However, frequently, instead, the file isn't doanloaded and instead…

    1 vote
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    0 comments  ·  Other  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    RefWorks does not impose export limits. You may export all references in your Project at any time.
    Export times will vary based on number of references selected for export and connection speed.  A library of 150,000 references may take about 30 minutes to export.

  2. Cannot use refworks webapp with Chrome anymore

    Cannot use refworks webapp with Chrome anymore. The coockies pop up stays black when I click on Close button

    1 vote
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    0 comments  ·  Other  ·  Admin →

  3. Fix downloading of attached files

    I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  4. Migrate non-institutional users to new platform

    I created my initial refworks account after I filed my dissertation and was granted a "lifetime" account that is independent of an institution. I would like to migrate to new refworks, but there is not currently support for this type of user -- non-institutional accounts -- to upgrade. Could you please allow us to migrate to new refworks?

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  5. [New RefWorks] 나만의 출력스타일(Citation style) 공유하기 기능 추가해주세요 - Request for my custom citation styles share feature

    Legacy 기존버전에서는 출력스타일/인용스타일을 백업 기능을 이용해서 다른 이용자와 공유할 수 있었습니다. 그런데 New RefWorks에서는 그 기능이 없어 불편합니다. 이용자끼리 '나만의 출력스타일'을 공유할 수 있도록 기능 추가해주세요.

    The users can share the custom citation style by using back-up and restore function in Legacy, but New RefWorks is not. It was very useful feature. I want to share my custom style with my colleague not publish to the institutional style in public.

    6 votes
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    2 comments  ·  Other  ·  Admin →
    Closed  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    Thank you for your valuable feedback. It is possible to share your custom styles today by contacting RefWorks Tech Support.

    We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  6. Italic function isn't working

    Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.

    1 vote
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    0 comments  ·  Other  ·  Admin →

  7. Folders

    Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!

    Sometimes it works, sometimes not.
    Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!

    I've about had it with trying.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  8. Include a backup and restore system in the new Refworks version

    I think it is important to incorporate into the Refworks application, a utility for backing up and restoring both bibliographic references, as well as the structure of folders, labels, shared items, etc.

    20 votes
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    0 comments  ·  Other  ·  Admin →

  9. APA references for journal articles need correct formatting

    It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  10. The new Add-in app really really sucks! It's terrible

    Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  11. Correct SAGE Vancouver Format

    When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?

    3 votes
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  12. Improve and fix RefWorks Projects

    Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  13. Está funcionando fatal. La nueva versión no sirve para nada

    Subo los textos completos de los artículos y no me los deja ver.
    Cuando importas un texto completo tarda muchísimo.
    Las carpetas compartidas no funcionan. No sirve para el trabajo en equipo
    Las etiquetas no funcionan
    Todo el trabajo que pasé, es tiempo perdido...
    Por favor, solucionenlo YA

    1 vote
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    Closed  ·  2 comments  ·  Other  ·  Admin →

  14. Bring back access code so people w/o RefWorks account can edit

    We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  15. Add Turabian citation style 9th edition

    Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.

    4 votes
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    0 comments  ·  Other  ·  Admin →

  16. Fix Dropbox link or make an app for READING offline

    I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.

    3 votes
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    0 comments  ·  Other  ·  Admin →

  17. How about making Write'n'Cite work?

    It has stopped working. It sometimes appears to let me log on but no references are recognized.

    1 vote
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    Closed  ·  1 comment  ·  Other  ·  Admin →

  18. try to generate a performance: function FIND ( phrases, words, collors, field codes...)

    The idea is to find all you need by using an pertinent function FIND which works with all formats.

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  19. Opción bases de datos

    En la opción "Buscar en bases de datos" no consigo mi universidad

    1 vote
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    Closed  ·  0 comments  ·  Other  ·  Admin →

  20. Write-n-cite integration for chromebook

    Have better integration of refworks with chromebook especially with MS Word /Google Docs standalone apps.

    7 votes
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    2 comments  ·  Other  ·  Admin →
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