RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
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  2. Don't automatically import subject headings as tags

    Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

    71 votes
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  3. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    55 votes
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  4. Diacritic characters

    Fix the problem diacritic characters. It was promised last year but still é or ä etc. have to be corrected manually.

    9 votes
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    planned  ·  Todd Vaccaro responded

    Language Support for Diacritics is currently under development. We are also including some work on Glyphs.

  5. Multiple URLs on record import - separate? or block

    Records can't support two links in the URL field, but mutliple URLS on import are all placed there. Some databases (Ovid) allow inclusion of either the "permalink" record URL and/or the external link resolver (full text). When the records are in Refworks, neither link works because they are in one URL field with a space separating them. It would be great if RW could support multiple links for a record (via import) but if not, then perhaps block on space or on the next "http" found?

    7 votes
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  6. Please make it possible to move large numbers of references from the last import page to a folder, all at once

    I have just imported 7600 references that I want to put all into the same folder (working on a systematic review). I can only move small quantities at a time as the select all features is limited to the records displayed. Selecting "display 2000 records" causes refworks to crash.

    4 votes
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  7. Modifying the direct export function from CAIRN.INFO

    We fail to export citations clicking [REFWORKS] from CAIRN.INFO even though we can export them clicking [ZOTERO (.RIS)] to RefWorks. Could you please modify the [REFWORKS] link?

    0 votes
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