Skip to content

RefWorks

← Have an idea for Ex Libris?

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

How can we improve RefWorks?

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

60 results found

  1. Create Bibliography Using Sources From Multiple Folders

    I would like to utilize subfolders for a literature review based on themes. However, I confirmed with support that there is no way to select sources from multiple folders when using the "Create Bibliography" feature. This would be a helpful feature to add.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    Already Supported  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    While you can’t select references from multiple folders there are two ways to create such a bibliography:
    1. Select Create Bibliography from the All References tab and not from a specific folder.
    2. Create a new folder and copy to it all relevant references (this is similar to My List in legacy RefWorks with the added benefit that it won’t be cleared when you logout, as is the case with My List).

  2. Viewing abstracts at once when folder is shared

    In Legacy RefWorks, when you share a folder with a patron, they have the option of viewing the full reference which will show the abstract. In New RefWorks, those who you share the folder with cannot customize their view. They have to click on each abstract to view each abstract.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →

  3. I would love for APA 7th edition to be available now to me, that would help so much with classes?

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  4. "Remove Field Codes" in WnC is an invaluable function for faculty and grad students. Please add to RCM.

    Publishers do not want RefWorks field codes in submitted manuscripts. WnC provides this valuable function, but faculty and graduate students, who because of their platform must use RCM, do not have this feature. I submit that RCM must have this capability for this population of users.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Writing Tools  ·  Admin →
    Already Supported  ·  AdminRefworks Admin (Admin, Ex Libris) responded

    RCM does not use field codes; it uses content control. To utilize this, you will want to follow these steps:

    1. Write your document in Word, as usual.
    2. Insert desired citations using RCM
    3. Select all contents in Word (Ctrl+a)
    4. Right click on the content
    5. Click on “Remove Content Control”:

  5. Edit publication date in imported citations

    Books imported from library websites often show up with "[INVALID DATE]" instead of their real pubvlication date. Looks like the problem is that RefWorks can't handle two publication dates--the first edition's and the current printing. This is REALLY ANNOYING.... It would be great if the user could edit the date included in an imported reference to fix the default of [invalid date]. If this is possible, please let me know by replying to my email below. Thanks.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Importing References  ·  Admin →

  6. Ease of access to PDF attachments.

    I can only access the PDF attachments by going to Full View and searching through all the information that is shown. It would be great if the system would show that the PDF document is attached and have a link to open it on the side bar in Normal View. Or have the PDF automatically open when the title is double clicked.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  7. Add Line Breaks to New RefWorks

    Please add a line break function to the style editor. For those of us that have to submit Working Bibliographies for auditing, it would be great if we were able to export our large amounts of references with the abstract already on the next line as opposed to having to go back and perform line breaks manually after exporting.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    Already Supported  ·  2 comments  ·  Importing References  ·  Admin →

  8. Accounts Created per Month in new Refworks

    The "Accounts Created per Month" statistics are offered by Legacy RefWorks but not by New RefWorks. These statistics are really useful to evaluate the RefWorks usage in our libraries and they are the second more important for us after the "New References".

    We like to have these statistics in New Refworks too.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Administrator Tools  ·  Admin →

  9. ¿Cómo se puede volver a la página inicial estando en una carpeta? Debería estar claro el camino mediante una pestaña o un enlace.

    Estando en una carpeta no se ve con facilidad cómo volver a la página de inicio de la cuenta personal. Yo al menos no he encontrado el camino. Creo que ese problema se resolvería colocando una pestaña o un link que con hacer clic en él nos devolviese al inicio.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →

  10. Add APA 7

    Please update the Refworks Database to include the new APA 7 style for citations

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Admin →

  11. Add more severe authentication

    We have institutions which have multiple campuses or branch office and use a common institutional email address domain.
    If only one campus/office of a large-scale institution subscribes RefWorks, it needs to restrict to access or create new account from other places.
    I think that to add the authentication by all of the following required items would be resolved:
    - access to the unique URL
    - enter the invitation code
    - enter the institutional email address domain

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →

  12. Create reports based on common wording in the "notes" field

    Some of the references I have collected are available only in a certain University. During the course of collecting the data, I mentioned in the "notes" field that these specific articles are available in that University. Now I want to go there and make a report/list of all the references of which I mentioned in the notes they are available there. How do I do it? Tag it? Can I create a report based on tagging?
    Might it be able to learn from the common wording I used in the notes field: "Available/accessible on XXX".

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  13. Change support contact on the help page to local library staff instead of Refworks support.

    We would like to change support contact on the help page to our library staff instead of Refworks support.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  14. Empower Users to Continue Access to Data Post-Graduation

    Logging in using institutional Shibboleth is easiest for the majority of users. However, this method of authentication only works so long as they continue their institutional affiliation. Please design a way for users to select their login preferences after the initial account creation, in order to offer users the option to change their sign-in to an email address and password of their choice. This will help them continue access post-graduation, which is particularly important for graduate students.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    Already Supported  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    In the login screen users can log in with their email and password or by selecting their institution from the drop down list (Shibboleth). If they left the institution they should simply use their email and password (defined when they initially created the account). They can change the email address associated with their account under Settings (to a non-institutional email), and if they forgot the password they originally defined they can click on Forgot Password.

  15. Search Using Keywords

    When an article is read through the refworks, currently keywords cannot be searched nor highlighted. Currently, the paper should be downloaded to the computer and then searched using Ctrl+F. It would be great, to have this option in refworks itself.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Search and Deduplication  ·  Admin →

  16. Share references with other projects (under the same account)

    I need to share references with different projects and there is no way to do that. Please advise or add that feature. Thanks!

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Organizing References  ·  Admin →
    Already Supported  ·  AdminShalhevet Bar-Asher (VP, Research Information Management, Ex Libris) responded

    To move/copy references between projects, export the references from the initial project where they are placed and import them into the other project(s), or use sharing. See more details in the “To move references from one project to another:” section here: https://knowledge.exlibrisgroup.com/RefWorks/Product_Documentation/RefWorks_User_Guide/0400_Managing_References#Working_with_Projects

  17. When clicking on a citation, I'd like to be able to view which other RefWorks folders a citation has been added to.

    It is possible to add single citations to multiple folders. I would like to click on a citation, and see which folders it has been added to.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →

  18. En el estilo de cita APA 6th edición

    Apa 6th edition. Problem with capitals

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Writing Tools  ·  Admin →

  19. Make it possible to save/ print draft of bibliography. Cannot access it outside ofRefWorks.

    Make it possible to save/print draft of bibliography on my PC. cannot access it outside of RefWorks.
    Thank you.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Organizing References  ·  Admin →

  20. Ability for Admin to remove users

    I would like to have the ability to remove users as an admin capability.

    11 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Administrator Tools  ·  Admin →
2
  • Don't see your idea?

RefWorks

Categories