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25 results found

  1. Search option for document in google doc tool by Ref ID

    In word tool as well as in google doc tool if I want to cite the reference using Ref ID search (which is good new idea) but not able to do it. So not useful due to this limitation.

    1 vote
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    0 comments  ·  Other  ·  Admin →
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  2. Java issue

    Java is going to be absolute soon. And Installing requires Java, the latest version of java app installed the MacBook with MSOffice latest patch and everything, still, I can not install RefWorks to the computer. Can you help please...

    1 vote
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    Completed  ·  0 comments  ·  Other  ·  Admin →
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  3. Por favor exportar con formato xml

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  4. Remove shared folder access codes

    We've noticed that when a user shares a folder, the link that the recipient receives generates a screen that asks for an access code if they are not already logged into RefWorks.

    We can see that there is a login link in the top banner but most of our users will miss this.

    Is it possible to have the usual login options (e-mail address and institutional login) in the main screen?

    We've also noticed that, once you do login, it takes a little while for the shared folder to appear in the menu section on the left and once it…

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  5. Make it faster

    For something that it paid for, my RefWorks is always moving REAL slow compared to other paid reference managers I've used (mainly EndNote). RefWorks seems to have trouble handling the 2,000+ references I've accumulated (and continue to accumulate) over my career.

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    Completed  ·  AdminClaudia Prokopczuk (Admin, Ex Libris) responded

    Thank you for your feedback. We have introduced improvements to optimize performance in RefWorks. Note, that performance is also affected by connection speeds, as RefWorks is a cloud-based service.

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