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45 results found

  1. Italic function isn't working

    Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.

    1 vote
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  2. Folders

    Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!

    Sometimes it works, sometimes not.
    Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!

    I've about had it with trying.

    1 vote
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  3. Está funcionando fatal. La nueva versión no sirve para nada

    Subo los textos completos de los artículos y no me los deja ver.
    Cuando importas un texto completo tarda muchísimo.
    Las carpetas compartidas no funcionan. No sirve para el trabajo en equipo
    Las etiquetas no funcionan
    Todo el trabajo que pasé, es tiempo perdido...
    Por favor, solucionenlo YA

    1 vote
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    Closed  ·  2 comments  ·  Other  ·  Admin →
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  4. APA references for journal articles need correct formatting

    It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.

    1 vote
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  5. The new Add-in app really really sucks! It's terrible

    Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth

    1 vote
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  6. Bring back access code so people w/o RefWorks account can edit

    We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!

    2 votes
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  7. Correct SAGE Vancouver Format

    When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?

    3 votes
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  8. Improve and fix RefWorks Projects

    Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.

    3 votes
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  9. Add Turabian citation style 9th edition

    Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.

    4 votes
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  10. How about making Write'n'Cite work?

    It has stopped working. It sometimes appears to let me log on but no references are recognized.

    1 vote
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  11. Fix Dropbox link or make an app for READING offline

    I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.

    3 votes
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  12. Add customizable BibTex citekey field

    The ability to export Bibtex files is a key feature of RefWorks. However, the format of the citekey is terrible - too long and difficult for users to recall. Other reference managers allow customization of this field, and RefWorks should, too.

    47 votes
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  13. Write-n-cite integration for chromebook

    Have better integration of refworks with chromebook especially with MS Word /Google Docs standalone apps.

    7 votes
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  14. Problem with deleting records

    I'm trying to delete some items from RW but can't do so. The delete option is greyed out.
    In other cases it's not.
    Have not heard back with a solution to this yet.

    6 votes
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    1 comment  ·  Other  ·  Admin →
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  15. try to generate a performance: function FIND ( phrases, words, collors, field codes...)

    The idea is to find all you need by using an pertinent function FIND which works with all formats.

    1 vote
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  16. Show Author Address/Affiliation in the Full View

    I manage an institutional database in legacy RefWorks, where it is vital, that I can see the author affiliation in reference.

    Please make this field visible in New RefWorks as well.

    11 votes
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  17. 4 votes
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  18. designing my space

    It woulb be great if I could design what colour the background have, I like orange and purple better than blue.

    4 votes
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  19. Opción bases de datos

    En la opción "Buscar en bases de datos" no consigo mi universidad

    1 vote
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  20. 2 votes
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