Improvement and development of the Leganto broken link handling
At the moment Alma offers very little to properly handle Leganto broken links via the task-list menu. Once a Broken Link Alert is removed, the information is gone from Alma entirely. The functionality is inadequate as a workflow for library staff when investigating and recording details of our progress in fixing the problem, keeping students informed and statistical reporting.
We would like to see additional functionality :
• Broken Link Alerts to have a more permanent record in Alma and Analytics
• Introduction of additional fields to capture information about the Broken Links - for example broken link status (e.g. reported, under investigation, resolved), ability to note if the student has been informed & by which member of library staff, nature of problem, resolution date.
• Ability to report on these fields in Analytics
• Ability to sort the list of broken links by Reported date on the Edit Citation page.