Feedback - Use of URL or Email Address
Would it be possible to update the Feedback feature with the option to either populate an Email Address (as now) or a URL as an alternative to enable us to push users to an external form for example, that will enable us to capture more information at the point of logging than is currently possible within the Feedback feature.
We would be looking at this mainly for the ‘Problem’ area, but it would also be useful to have in place across all Feedback options (Feedback, Problems & Ideas).
We acknowledge this would lose the process whereby the submitted feedback is logged within App Manager as well as being sent to the populated emails, but any submissions would be visible within the form-based system adopted instead.
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Arron Godfrey commented
This is fab. It is also nearly exactly the same as ticket #34270525 and I hope that campusM will view them as a collective and not discount them too quickly. thanks