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24 results found

  1. Progressive overdue fine calculation in Fulfillment

    The existing overdue fine settings in Alma Term of Use (TOU) can only allow library to set a 'flat' rate for fine. (e.g. $1 per day for the whole overdue period). It would be great if Alma can allow progressive overdue fine setting (e.g. $1 per first 3 days and $2 thereafter).

    This suggestion allows greater flexibility in fine setting and also encourage patrons to return overdue items earlier.

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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  2. The "Fines and Fees Report" under Fulfillment

    Put in a date range too far back and "Fines and Fees" informs you that "From date is limited to 7 days before the current date."

    Except...

    Say it's January 13th. Well, Last time I checked, January 6th is seven days before January 13th...

    But in reality, "Fines and Fees" will only let you go back to January 7th, because for some reason it assumes the day you're running it on is also part of that seven days.

    That's just dumb.

    Either the warning message needs to be more accurate...or it needs to actually go back seven days. I'd prefer…

    1 vote
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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  3. Ability to edit fines and fees report "Received By" location

    We have circulation desk operators perform shift duties with different locations. We would like the ability to edit "Received By" location library in fines and fees report, just in case the operator forget to change location when receiving overdue fines.

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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

  4. Changing an item to damaged in patron services

    If we could change the status of the item to damaged on the patrons account (like you can to lost) then the fee would appear - it would save many steps.

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    0 comments  ·  Fulfillment - Fines &Fees  ·  Admin →
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    Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

    Hello All,

    This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

    This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

    We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

    Alma Product Team

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