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1. Allow Fulfillment Network Member (AFN) to lend resources, but not serve as a physical pick-up location for other network members' patrons

   Since some institutions have buildings with perpetual restricted access, we have some AFN fulfillment network member libraries that are willing to send their materials to another AFN member library for pick-up, but, for all functional purposes, they are closed to the public. They don't want patrons from the other AFN institutions to visit their library in person, and thus, don't want patrons from another AFN institution to select their library as a pick-up location.

   This need has been heightened during the pandemic, with more institutions closed to the public.

   We know that turning off all circ desk hold shelves will fully remove an institution from the list of pick-up locations visible in Primo VE; however, if an institution is allowing local requesting for their own patrons (including curbside delivery or for USPS mail delivery), then they need to have the hold shelf enabled.

   We need a setting that would allow Institution A to lend/renew/borrow/request/fulfill-requests for Institution B, without allowing Institution B's users to select Institution A as a pick-up location.

   Also, if Institution A will lend material to a patron from Institution B, we also need a way to prevent a patron from selecting Institution C as a pick-up location, if Institution C is not open to the public.

   The functionality would need to be consistent for the patron for both local and AFN requesting, because it is difficult to teach patrons contingencies.

   Since some institutions have buildings with perpetual restricted access, we have some AFN fulfillment network member libraries that are willing to send their materials to another AFN member library for pick-up, but, for all functional purposes, they are closed to the public. They don't want patrons from the other AFN institutions to visit their library in person, and thus, don't want patrons from another AFN institution to select their library as a pick-up location.

   This need has been heightened during the pandemic, with more institutions closed to the public.

   We know that turning off all circ desk hold shelves will… more

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   9 comments  ·  Resource Sharing  ·  Delete…  ·  Admin →
   Planned  ·  AdminMoshe Shechter (Alma Senior Product Manager, Ex Libris) responded

   It will be possible to set the library with a ‘pickup for guest users’ indication that can be turned off. This will prevent the library from showing up as pickup location on AFN/FN request forms