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1. Renew at bottom of screen as well so scrolling up isn't necessary when patron has a lot of books checked out

   Renew Renew Selected Renew

   all at bottom of screen as well so scrolling up isn't necessary when patron has a lot of books checked out

   2 votes

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   0 comments  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

2. An 'All returns' option in Manage Patron Services

   We'd like to be able to configure the Returns screen in Manage Patron Services to show 'All Returns' as well as 'Returns this session', in the same way you can set the Loans screen to 'rememberlastloan_display' on Fulfillment config 'Other Settings'. Checking on a patron's return history requires an extra click, which constantly annoys staff!

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   0 comments  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

3. Manage Patron Return

   Add a return items in the manage patron records (& add backdate to it), so that when items are scanned in, we can verify the patrons account has nothing remaining, and remind them of due dates for materials still remaining on account!
   *This is great for sets (8 piece camera kits) that all have individual barcodes, but that are all expected to be returned and loaned together... Also great as a customer service boost to remind patron of books they forgot to return; at the end of a long loan period. Especially when they thought they brought everything in!

   11 votes

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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

4. Bulk Recall by Staff

   Currently in ALMA, an item can only be recalled by request. While we do not allow our patrons to recall items from other patrons, we do, on occasion, need to recall items from patrons for course reserves.

   It appears that there is no way, either with the Scan in Items feature, or by uploading an excel spreadsheet, to indicate by barcode a number of items that need to be recalled, submit the recall, and truncate the due date of the patrons to which those items are currently loaned.

   If we could have a functionality like this that not only recalls the items in bulk, truncates the patrons' due dates, notifies them, but also automatically submits a resources sharing request for the patron of the title that is being recalled, that would be extremely helpful.

   Currently in ALMA, an item can only be recalled by request. While we do not allow our patrons to recall items from other patrons, we do, on occasion, need to recall items from patrons for course reserves.

   It appears that there is no way, either with the Scan in Items feature, or by uploading an excel spreadsheet, to indicate by barcode a number of items that need to be recalled, submit the recall, and truncate the due date of the patrons to which those items are currently loaned.

   If we could have a functionality like this that not only recalls… more

   7 votes

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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

5. loan status letter

   The FulItemChangeDueDateLetter is found under General Configuration Menu > Letter Activity, but it is not possible to find it in Letter Emails.

   Only SMS version exists for "Change Due Date". Where is this letter?

   Answer
   The EMAIL version is called "Loan Status Notice", for the "Full Item Change Due Date Letter". (In: General Configuration Menu > Letter Emails).

   Why would you change the wording of the letter in Letter Emails?? makes it impossible to find unless you know that. thanks

   5 votes

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   1 comment  ·  Fulfillment - Loans  ·  Delete…  ·  Admin →
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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

6. Add Delete Note and Confirm option in Manage Item Returns

   At present, when the barcode of an item is scanned in on the Manage Item Returns screen and okayed, the Confirmation Message box displays any Fulfilment Note associated with the item and asks the user either to confirm the action of returning, or to cancel.

   We would like there to be a third option, "Delete Note and Confirm", whereby the fulfilment note can be deleted at the same time as the user confirms the return of the item.

   This would be a huge time-saving asset, in as much as it will save staff having to navigate into the Physical Item Editor subsequently just for the sake of performing (and saving) the same deletion.

   At present, when the barcode of an item is scanned in on the Manage Item Returns screen and okayed, the Confirmation Message box displays any Fulfilment Note associated with the item and asks the user either to confirm the action of returning, or to cancel.

   We would like there to be a third option, "Delete Note and Confirm", whereby the fulfilment note can be deleted at the same time as the user confirms the return of the item.

   This would be a huge time-saving asset, in as much as it will save staff having to navigate into the Physical Item… more

   15 votes

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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team

7. Improve Close Lost Loans Job

   The existing close lost loans job is a great idea. However, it doesn't perform as described here: http://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Create_a_set_to_close_lost_loans

   To improve this job please, make it possible to detach lost loans from patrons accounts AND withdraw those items in the same job. Also, please make it possible to use a field such as due date or checkout date to set the criteria.
   Thanks!

   Background: The close lost loans job removes items that have been lost for a long time from the patron's record. The fines remain, but the items no longer show up as checked out to that patron. This allows the items to be deleted from Alma, and cleans up the patron's record.

   The knowledge article says that the job it will also delete the items that have been lost for a long time. Actually, it only removes them from the patron's account, and then marks them as missing. This is problematic if you often run a missing report and send your pages out for shelf checks. They will be checking for items that are known to have been lost while checked out to a patron!

   Another problem with the job as described in the knowledge article is that the article suggests using the "modification date" field to set your criteria for how old the lost items should be before they are removed. When I run queries using it, they don't return any results. This may be because our migration was not too long ago, so perhaps the modification date for all our records is the date of migration?

   My work around has been to extract a set of bar codes using Analytics, which allows me to use the Due Date field in my criteria. After I have created an itemized the set from the barcodes I extracted from Alma and run the close lost loans job, I then have to run a second withdraw job to get the items all the way out of the system.

   The existing close lost loans job is a great idea. However, it doesn't perform as described here: http://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Create_a_set_to_close_lost_loans

   To improve this job please, make it possible to detach lost loans from patrons accounts AND withdraw those items in the same job. Also, please make it possible to use a field such as due date or checkout date to set the criteria.
   Thanks!

   Background: The close lost loans job removes items that have been lost for a long time from the patron's record. The fines remain, but the items no longer show up as checked out to that patron. This allows… more

   4 votes

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   Closed  ·  AdminErez Shabo (Senior Product Owner, Ex Libris) responded

   Hello All,

   This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.

   This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.

   We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.

   Alma Product Team