Trouble with one-time orders when invoice line total price is lower than the PO Line total price
For Rialto one-time orders, if the invoice line total price is lower than the PO Line total price, Alma does not update the order and invoice correctly. Alma does not release the remaining encumbrance, nor does it update the Invoice Status to Fully Invoiced and the POL status to Closed. You can run three Alma jobs to release the encumbrance and fix the statuses, but we believe 1) Alma should do this automatically instead of requiring customers to run jobs or 2) Ex Libris should offer the ability to release the encumbrance just like it does now with continuous orders.
Christopher Sterback
shared this idea
Thank you for your suggestion. The Rialto team is reviewing this idea to determine how it might fit into our future plans. We cannot provide a timeline for these ideas, but be sure to check back often and vote for the ideas you support to receive status and comment updates.
Best,
Heidi Whitehead
Rialto Product Manager
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Amanda Presler
commented
This should automatically function the way every other one time order invoice works where the remaining encumbrance is removed without having to click any button or manually remove the encumbrance.
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Elizabeth York
commented
This would be a helpful improvement that would reduce the amount of manual work customers must do!