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3 results found

  1. Item set to unavailable as soon as requested via Rapido

    Currently, an item linked to a lending request is only set to unavailable after it has been shipped. When the lending request still has status Being processed, the linked item remains available.
    Consequently, when several requests placed in a short time-frame on the same title are placed, the algorithm attributes all of them to the same lending library, while copies from other libraries are available.

    If the item would be made unavailable as soon as it is requested, following requests would calculate different partners for which the items are available. Requests on the same title would then be better dispatched…

    137 votes
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    5 comments  ·  Other  ·  Admin →
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    Already Supported  ·  AdminMeghann Weldon (Admin, Ex Libris) responded

    Upon review, I am updating this idea to already supported. If we are misunderstanding, we can reconnect on this topic. 


    The move request can be automatically enabled: https://knowledge.exlibrisgroup.com/Rapido/Product_Documentation/02_Configuration#Associating_Pickup_Locations_with_Resource_Sharing_Members


    Additionally, for item-level requests and title-level requests with only one item, Alma can be configured to mark the requested item as not available. The item being requested will be marked as Item not Availableand will have a Process status of Requested. In such cases, if you release or cancel the request, the item’s Statusbecomes Item in Place. To enable this functionality, contact Ex Libris Support. https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/020Resource_Requests/015Creating_a_Request_from_the_Institution

  2. Rapido to consider user blocks

    We would like Rapido to consider user blocks applied to patrons. Currently, if a user is blocked (IZ- and NZ-wide), they still can proceed to requesting items via Rapido. We would like that when a user is blocked, no offers are displayed in the Rapido tile.
    Thank you very much!

    67 votes
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    1 comment  ·  Other  ·  Admin →
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  3. Create a way to batch deliver articles, like RAPIDX

    We would like a way to batch deliver articles, like RAPIDX offers. We deliver a number digital articles and chapter requests and processing them one by one is time intensive. We already name the article / chapter PDF with the request ID, just like we had prior to RAPIDO.

    12 votes
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    0 comments  ·  Other  ·  Admin →
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