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RefWorks

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39 results found

  1. Add customizable BibTex citekey field

    The ability to export Bibtex files is a key feature of RefWorks. However, the format of the citekey is terrible - too long and difficult for users to recall. Other reference managers allow customization of this field, and RefWorks should, too.

    47 votes
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    Closed  ·  5 comments  ·  Other  ·  Admin →
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  2. Include a backup and restore system in the new Refworks version

    I think it is important to incorporate into the Refworks application, a utility for backing up and restoring both bibliographic references, as well as the structure of folders, labels, shared items, etc.

    20 votes
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  3. Integrate RefWorks in Canvas LMS

    Integrate RefWorks in Canvas LMS so researchers i.e, teachers, professors, instructors can easily build their citations directly in the Canvas learning management system.

    20 votes
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  4. Write-n-cite integration for chromebook

    Have better integration of refworks with chromebook especially with MS Word /Google Docs standalone apps.

    7 votes
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    1 comment  ·  Other  ·  Admin →
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  5. Make Area of Focus Required Item

    Please make Area of focus required one on the profile form.

    6 votes
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  6. Problem with deleting records

    I'm trying to delete some items from RW but can't do so. The delete option is greyed out.
    In other cases it's not.
    Have not heard back with a solution to this yet.

    6 votes
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    1 comment  ·  Other  ·  Admin →
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  7. Improving Annotations on iPad

    Please include the selecting text and highlighting feature when I use RefWorks on iPad. Currently, there is no way to add comments or highlights for RefWorks on Safari - Ipad.

    5 votes
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  8. EXPORTING BIBLIOGRAPHIES IN WORD

    EXPORTING BIBLIOGRAPHIES IN WORD - not just ris, xml etc - sometimes you need the Word file separately

    4 votes
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  9. 4 votes
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  10. designing my space

    It woulb be great if I could design what colour the background have, I like orange and purple better than blue.

    4 votes
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  11. Add Turabian citation style 9th edition

    Add the 9th edition of Turabian citation style to Refworks. It doesn't help when students are told to use the 9th edition and only the 8th edition is available.

    4 votes
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  12. 3 votes
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  13. Fix Dropbox link or make an app for READING offline

    I am using many ebooks for my research projects, which I can't access without having internet and logging in through my institution's library (Reworks). I wish you would make RefWorks more offline user-friendly.

    3 votes
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  14. Make it faster

    For something that it paid for, my RefWorks is always moving REAL slow compared to other paid reference managers I've used (mainly EndNote). RefWorks seems to have trouble handling the 2,000+ references I've accumulated (and continue to accumulate) over my career.

    3 votes
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  15. Improve and fix RefWorks Projects

    Make 'Untitled Project' clearer. Also please fix a bug where after creating a new Project, a message appears each time a reference is imported asking which project is should be saved to, even after the project is deleted.

    3 votes
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  16. Correct SAGE Vancouver Format

    When I create a bibliography in SAGE Vancouver format, it is incorrect. The journal title is excluded from each citation. Can you please fix this?

    3 votes
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  17. Being able to export folder information with a reference.

    I would like to be able to see in which folder(s) a certain citation is once i have exported it for example to a .csv file.

    3 votes
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  18. Fix downloading of attached files

    I can't download attachments from my Refworks library. I can't get in touch with support either. I would not recommend RefWorks to anybody.

    3 votes
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  19. Log in to refworks.proquest.com in Write-N-Cite using authorization code

    The Write-N-Cite Word plugin contains "Use authorization code" as login method. It is only possible to generate this code in the old refworks.com, not the new refworks.proquest.com.

    It should be possible to:
    a) either generate the authorization code in refworks.proquest.com
    b) or log in to Write-N-Cite using the password generated in refworks.proquest.com for the new add-in (RefWorks Citation Manager for Word 2016).

    The rationale for this is to support a way to pair the Write-N-Cite plugin with the refworks.proquest.com account using a way other than username/password (need to remember separate password) and other than Shibboleth (displaying a web view in…

    3 votes
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  20. Delete Documents list

    It would be nice to delete documents that are listed under "Assign to Folder". I have 130 that came in when transitioning from Legacy

    2 votes
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