RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
39 results found
-
MLA 8th edition, book selection. Citation in bibliography does not include location, i.e. page numbers for a printed book.
Page numbers for the book section in MLA 8th edition.
2 votes -
Bring back access code so people w/o RefWorks account can edit
We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!
2 votes -
Have the update notifications give details on compatibility
I keep getting popups asking me to update on both computers but haven't done so because the last update was actually not compatible with my system. It takes quite a bit of searching to find this info and I can't find whether the new version has fixed the problem.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
APA references for journal articles need correct formatting
It has been brought to my attention when I submit papers using RefWorks APA style that the references for journal articles are incorrect. The title is italicized, the name of the journal is not there but instead the publisher information is there. There is no volume number, issue number, or page number. I am not going to continue to use RefWorks because I do not trust the quality of the citations. I am spending a lot of time correcting it that I will create the reference myself.
1 vote -
Citation Style Editor: customize fields more
In an output-style the field Publish year (date) is listed twice in one reference type. Behind the Short title and behind Place of Publication. The first time it is mentioned, it should end with a parenthesis. The second time not. But it is not possible to define different settings. I think it should be possible to differ. My suggestion is: It should be possible to choose a field, make a copy and give it a new name, for example "Publication date with parenthesis". Then I can edit the field independent from the other field "Publication date".
1 vote -
Make it works
There are many potential improvements related with notes, how to find words, etc. But I would be happy if, at least, the poor functionalities that it has, could work properly.
After contacting support service months ago, problems remains the same or even worse.1 vote -
Opción bases de datos
En la opción "Buscar en bases de datos" no consigo mi universidad
1 vote -
1 vote
-
Delete pp. from article numbers
I just realised that RW puts pp. in front of an article number. As far as I know this is not correct.
1 vote -
How about making Write'n'Cite work?
It has stopped working. It sometimes appears to let me log on but no references are recognized.
1 vote -
1 vote
Idea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat with the specific details at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Improvement of Citation in Arabic
We use APA Style 6 for our research
The Citation in Arabic does not appear correct in Arabic. It is required that only the last name and year are included, but here the full name is included in the citation, but the list of references in Arabic appears well and this applies to references entered manually or downloaded from databases. Please improve the citation in Arabic1 voteIdea Exchange is intended for feature requests.
Performance issues should be reported by opening a support case. What you are describing is a known bug for right to left languages. I recommend opening a support case via the following link so that you can receive an update when the issue is resolved: https://supportcase.exlibrisgroup.com/s/refworks -
Está funcionando fatal. La nueva versión no sirve para nada
Subo los textos completos de los artículos y no me los deja ver.
Cuando importas un texto completo tarda muchísimo.
Las carpetas compartidas no funcionan. No sirve para el trabajo en equipo
Las etiquetas no funcionan
Todo el trabajo que pasé, es tiempo perdido...
Por favor, solucionenlo YA1 vote -
Cannot use refworks webapp with Chrome anymore
Cannot use refworks webapp with Chrome anymore. The coockies pop up stays black when I click on Close button
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
The new Add-in app really really sucks! It's terrible
Used Refworks for 8 years, but the new update really really sucks! The add-in app in word jumps to the new and old refworks back and forth
1 vote -
Migrate non-institutional users to new platform
I created my initial refworks account after I filed my dissertation and was granted a "lifetime" account that is independent of an institution. I would like to migrate to new refworks, but there is not currently support for this type of user -- non-institutional accounts -- to upgrade. Could you please allow us to migrate to new refworks?
1 vote -
Italic function isn't working
Hi there, for some reason or another, whenever I insert a footnote (in English or in Dutch) the title of the refference doesn't come out in italic. I also am unable to edit this from withing Word. I've tried switching between various citation styles to see if that would fix it, but the issue endures. Could this please be fixed? Thank you kindly.
1 voteIdea Exchange is intended for feature requests. If you are experiencing a performance issue please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Folders
Creating, accessing and reallocating Folders and Subfolders is VERY problematic and frustrating, to say the least!
Sometimes it works, sometimes not.
Then when you finally organized your subfolders, and ready to import another citation, your subfolders are no longer there!I've about had it with trying.
1 vote -
Word 365 seems fail to process the program
in downloading site, there is no clear announcement that this program can fit in office365. after i downloaded, errors emerges.
0 votesIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
Please be sure to include all details – including what add-on you are trying to use.
- Don't see your idea?