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20 results found

  1. 37 votes
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    We've carefully considered your feedback, surveyed RefWorks users and have decided not to include this feature in the current release. Contact us directly if you have any questions.

  2. Increase the number of allowed subfolders

    Currently allowed 4 subfolders under each main folder. Would like that increase by several more allowed subfolders to better organize large projects or issues.

    18 votes
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  3. Delete not working in chrome

    The delete function when using Chrome usually does not work

    6 votes
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  4. Make it possible to upgrade to New RefWorks with the same RefID

    Users who manage their references by RefIDs on the legacy RefWorks hope to migrate their data without changing the RefID number when upgrading to New RefWorks.

    6 votes
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  5. references page generation

    Currently, the bibliography page generation doesn't work. It comes up with the loading symbol, but never loads. It was working originally, however the feature no longer works.

    3 votes
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  6. Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library

    Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library

    3 votes
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  7. Reference Style

    Hello, can please add Havard Western Sydney University style?

    3 votes
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  8. Write n Cite update

    The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?

    3 votes
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  9. Scrolling within the folder list causes dialogue box to open at wrong position

    In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…

    3 votes
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  10. Unable to delete a shared Refworks Project by the person with who we have shared it

    When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.

    3 votes
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    When a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.

  11. Can you add the "International Journal of Renewable Energy Research" Citation?

    This style does not seem to exist yet on Refworks, and it is required for one of my classes

    2 votes
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  12. Improving offline access to PDFs: Organize PDFs in dropbox in folder

    It is great you provide offline access to references via dropbox. However, it would be very helpful if those references were organized in folders that matched the folders in refworks.

    2 votes
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  13. 1 vote
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  14. 1 vote
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  15. Error al Referenciar en Vancouver

    Al referenciar con tipo de fuente TESIS, no genera correctamente la referencia. Por ejemplo debería tomar primero apellido del autor y luego inicial, pero hace lo contrario.

    1 vote
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  16. Labels and comments

    Anything in RefWorks is working properly during the last weeks. I am affraid that some relevant research information is missed. This would have to be inconceivable in a tool like this.

    1 vote
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  17. View by Folder

    When looking at all references there is not the option to organize (see) them by folder

    1 vote
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    Thank you for your valuable feedback. We won't be able to address this in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.

  18. why my world write-n-cite folders are no the same as the web refworks folders??????!!!

    why my world write-n-cite folders are no the same as the web refworks folders??????!!!

    1 vote
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  19. The delete communication in deleting articles in Project and Folders to be clearer.

    Alerting users that once deleting from a folder or project it is not retrievable in Trash.

    0 votes
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  20. Tag column in Excell

    I am very content with the possibility to transfer Refworkdata to Excell, However the Tags are not transfered. I 'd like to see a Tag column in Excell

    0 votes
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