RefWorks
Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.
We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.
For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.
27 results found
-
1 vote
-
Match Custom style reference types to default drop-down list
We are rationalising our reference types on our custom style. In the citation style editor there is an option to delete reference types, which I have used. This means I have only set a custom for a dozen or so reference types.
However, when we import and edit references, the drop-down list of reference types does not match our custom style: it remains the default list. This will lead our users to select reference types that have not been custom-set to match our style guide and errors in our bibliographies.4 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
references page generation
Currently, the bibliography page generation doesn't work. It comes up with the loading symbol, but never loads. It was working originally, however the feature no longer works.
3 votes -
Make it possible to upgrade to New RefWorks with the same RefID
Users who manage their references by RefIDs on the legacy RefWorks hope to migrate their data without changing the RefID number when upgrading to New RefWorks.
6 votes -
Write n Cite update
The update on the Refworks is not really giving room to work with the references or edit the text. The previous approach was certainly good than having to copy and paste into another document just to retain control of your document. Can you please get us back to what it used to be?
3 votesThank you for your feedback. We are not planning any new development for the WnC feature, as WnC is planned to end by Q2 2025. We recommend using the RefWorks Citation Manager going forward. More information can be found here: https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/Write-N-Cite_(WnC)_to_RefWorks_Citation_Manager_(RCM)_Migration
-
1 vote
-
The delete communication in deleting articles in Project and Folders to be clearer.
Alerting users that once deleting from a folder or project it is not retrievable in Trash.
0 votesDeleted references are placed in the Deleted section. Only if removed from Deleted they are permanently removed from the account. If you are encountering a performance issue with this matter please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Unable to delete a shared Refworks Project by the person with who we have shared it
When we share our Refworks projects, the people with who we have shared it can delete that project, but when they delete it, the owner also lost.
3 votesWhen a Project is shared with another person, that person also becomes an owner. All people who belong to a Project have equivalent permissions, including deleting a Project. This is how the feature is defined. A Project owner can leave the project any time from the Manage Project page, and that will not affect access of other owners.
-
Improving offline access to PDFs: Organize PDFs in dropbox in folder
It is great you provide offline access to references via dropbox. However, it would be very helpful if those references were organized in folders that matched the folders in refworks.
2 votes -
Tag column in Excell
I am very content with the possibility to transfer Refworkdata to Excell, However the Tags are not transfered. I 'd like to see a Tag column in Excell
0 votesduplicate idea
-
Can you add the "International Journal of Renewable Energy Research" Citation?
This style does not seem to exist yet on Refworks, and it is required for one of my classes
2 votes -
The ability to move references.
Be able to move references manually since once you put them in besides the hard sorting of authors and such there is no way to change order.
5 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Duplicate or copy a project
It would be great to be able to duplicate or make a copy of a project. That way, if you share it or make any changes, you can make a copy for sharing or editing and save the original project, which includes not just the records, but the folder structure, in case you make mistakes or need to go back to the original. Exporting the citations does not save the folder structure or save all the changes you've made specifically in RefWorks to a citation.
6 votesUser may now duplicate, or copy, a Project by copying Folders in existing Project to a new Project: https://knowledge.exlibrisgroup.com/RefWorks/Release_Notes/RefWorks_Release_Information/040_2024_RefWorks_Release_Information#Projects_Organization_Improvements
-
Scrolling within the folder list causes dialogue box to open at wrong position
In the new Refworks, scrolling down on the list of folders and then clicking on the three dots causes a bug where the dialogue with the "Add subfolder...", "Rename", "Share folder", "Find Duplicates" and "Delete" options ends up at a position far below the actual cursor position (or where the folder is displayed on the list), and sometimes goes outside of the window, making it impossible to view without zooming out so much as to make most text ineligibly small. Conversely (/ similarly), sometimes clicking on a folder on the list ends up opening a folder that is displayed far…
3 votesWe have not encountered this issue. Please use Idea Exchange to suggest new features, and please open a support case at the following link to report bugs: https://supportcase.exlibrisgroup.com/?product=Refworks
-
Error al Referenciar en Vancouver
Al referenciar con tipo de fuente TESIS, no genera correctamente la referencia. Por ejemplo debería tomar primero apellido del autor y luego inicial, pero hace lo contrario.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Reference Style
Hello, can please add Havard Western Sydney University style?
3 votesTo add a style please open a support case using the following link: https://supportcase.exlibrisgroup.com/?product=Refworks
-
New feature to link references
It will be very useful (at leas to me) to add a new feature that will allow to set a link between references, i.e.
- is cited by
- is review of
- Is a rejoinder of
- etc.
And the posibility to use that feature while building bibiographies to inser while citing a book where is reviewed, who has cited it,etc.
A search engine to follow that tree and navigate thru it would be useful too.
6 votesThank you for your valuable feedback. We won't be able to address this idea in our planned roadmap. We are committed to our users and are focusing on current goals and most requested features.
-
Labels and comments
Anything in RefWorks is working properly during the last weeks. I am affraid that some relevant research information is missed. This would have to be inconceivable in a tool like this.
1 voteIdea Exchange is intended for feature requests. For performance issues please open a support case or initiate a chat at the following link: https://supportcase.exlibrisgroup.com/s/refworks
-
Delete not working in chrome
The delete function when using Chrome usually does not work
6 votesWe were unable to recreate this issue. Please open a support case at the following link, and include info about the browser version and the account name. https://supportcase.exlibrisgroup.com/?product=Refworks
-
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
Make a feature to add a link of a highlighted potion of one document to a highlighted portion of a different document in your library
3 votes
- Don't see your idea?