Support emails, set reply-to field to the user's email
Could you please make it so that when a user submits a feedback/problem/idea the email notifications which it sends has the reply-to field automatically set to the user's email address.
This would allow these emails to be fead into our Helpdesk system and set to reply to the right user.
17
votes
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Anonymous commented
We'd also like to see this implemented. When feedback comes in, our auto-responder is unable to reply. If campusM has concerns that the email will be blocked or marked as spam in our email systems, campusM/ExLibris mail server IPs can be whitelisted so this doesn't happen.