Kyle Olney
My feedback
12 results found
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24 votes
An error occurred while saving the comment -
20 votes
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4 votes
An error occurred while saving the comment Additionally, we've had instances where the patron replies to the email with specific questions related to pick-up. But since the reply goes to the library who sent the item, extra steps are needed to mediate the question. This means more work for library staff and not as good customer service for the patron.
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81 votes
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216 votes
Hi,
It will be possible to configure the system (with a utomatic renew rule output parameter to say whether to send an email to the patron when renewal takes place.
If emails are sent, they will be sent in an aggregated manner (single notice for all renewed loans)
An error occurred while saving the comment Would like an update on this -- and would love to get it implemented!
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103 votes
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92 votes
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109 votes
An error occurred while saving the comment YES! This is a no-brainer. We have to have some options available to sort the "members" of an itemized set. Title, call number, location, and status are just a few of the options that could be extremely helpful. The members of a set aren't even in the same order as they were on the file used to create the set. This makes it hard to find records!
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101 votes
It will be possible to set the library with a ‘pickup for guest users’ indication that can be turned off. This will prevent the library from showing up as pickup location on AFN/FN request forms
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167 votes
Yes, it will be possible to schedule the purge users job.
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206 votes
An error occurred while saving the comment Our ILL department tries to give the front line circulation staff a heads-up whenever a non-home-patron will be picking up from our library. Because it doesn't happen all that frequently it can sometimes throw staff for a loop. However, as things stand currently, it is very difficult to even identify that a patron is from another institution, let alone which one.
Patrons can also make mistakes when choosing a pickup library. If our ILL staff notice that a patron is not from our institution and also does not live locally, we will try contacting them to make sure they intended to pick up the item from us. Again, that is not easily done in this environment.
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62 votes
Has this not been resolved yet? This is a much needed feature.